Running Slow
Thanks in advance for any help
Mac seems to be running really slow. Startup and certain apps. Below is EtreCheck
EtreCheck version: 4.2.1 (4C020)
Report generated: 2018-05-01 17:26:48
Download EtreCheck from https://etrecheck.com
Runtime: 4:03
Performance: Good
Problem: Computer is too slow
Major Issues:
Anything that appears on this list needs immediate attention.
No Time Machine backup - Time Machine backup not found.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (Retina 5K, 27-inch, Late 2015)
iMac Model: iMac17,1
1 3.2 GHz Intel Core i5 (i5-6500) CPU: 4-core
8 GB RAM Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1867 ok
BANK 0/DIMM1 - Empty
BANK 1/DIMM0 - 4 GB DDR3 1867 ok
BANK 1/DIMM1 - Empty
Video Information:
AMD Radeon R9 M380 - VRAM: 2048 MB
iMac
Drives:
disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 () [Core Storage Container] 999.35 GB
disk1 - Macintosh HD (Journaled HFS+) 998.98 GB
disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB
Mounted Volumes:
disk0s3 - Recovery HD [Recovery] 650 MB (66 MB free)
Journaled HFS+
Mount point: /Volumes/Recovery HD
disk1 - Macintosh HD 998.98 GB (781.46 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en0: Ethernet
One IPv4 address
Interface en1: Wi-Fi
802.11 a/b/g/n/ac
One IPv4 address
Interface en5: iPhone
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
iCloud Quota: 14.74 GB available
System Software:
macOS High Sierra 10.13.4 (17E199)
Time since boot: About 20 days
System Load: 2.08 (1 min ago) 2.12 (5 min ago) 2.03 (15 min ago)
Security:
| System | Status |
|---|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchAgents/com.bitdefender.antivirusformac.plist
Executable: /Library/Bitdefender/AVP/AntivirusforMac.app/Contents/MacOS/AntivirusforMac
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.jive.jtmc.plist
Executable: /Applications/Jive View/Jive View.app/Contents/Resources/jiveview.app/Contents/MacOS/jiveview -s
32-bit Applications:
23 32-bit apps
Kernel Extensions:
/Library/Extensions
[Loaded] FileProtect.kext (Bitdefender SRL, 1.1 - SDK 10.12)
[Loaded] SelfProtect.kext (Bitdefender SRL, 1.2.8 - SDK 10.8)
[Loaded] TMProtection.kext (Bitdefender SRL, 5.0.0 - SDK 10.12)
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 166 Apple tasks |
| [Running] | 117 Apple tasks |
| [Other] | 2 Apple tasks |
System Launch Daemons:
| [Not Loaded] | 40 Apple tasks |
| [Loaded] | 176 Apple tasks |
| [Running] | 118 Apple tasks |
Launch Agents:
| [Loaded] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-27) |
| [Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-03-05) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
| [Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-24) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Running] | com.bitdefender.antivirusformac.plist (? 17d3b6ae - installed 2017-10-10) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Running] | com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-27) |
| [Loaded] | com.bitdefender.upgrade.plist (Bitdefender SRL - installed 2018-04-23) |
| [Running] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-01-24) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05) |
| [Running] | com.bitdefender.agent.plist (Bitdefender SRL - installed 2018-01-25) |
| [Loaded] | com.bitdefender.AuthHelperTool.plist (Bitdefender SRL - installed 2017-10-10) |
| [Running] | com.jive.jtmc.plist (? f4e2b12f - installed 2018-03-20) |
User Login Items:
Jive View Application (?
(/Applications/Jive View/Jive View.app)
iTunesHelper Application (Apple - installed 2018-04-03)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
AdobeResourceSynchronizer Application (Adobe Systems, Inc.
(/Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-03-05)
AdobePDFViewer: 18.011.20038 (installed 2018-03-05)
QuickTime Plugin: 7.7.3 (installed 2018-04-11)
AdobeAAMDetect: 3.0.0.0 (installed 2018-04-27)
User Internet Plug-ins:
WebEx64: 1.1.0 (installed 2017-04-24)
Safari Extensions:
| TrafficLight.safariextz - Bitdefender SRL - http://trafficlight.bitdefender.com/ (installed 2018-04-10) |
Time Machine:
Time Machine Not Configured!
Top Processes by CPU:
| Process (count) | Source | % of CPU |
| Google Chrome Helper (14) | Google, Inc. | 33 |
| Google Chrome (2) | Google, Inc. | 13 |
| WindowServer | Apple | 6 |
| kernel_task | Apple | 4 |
| BDUpdDaemon | Bitdefender SRL | 4 |
Top Processes by Memory:
| Process (count) | Source | RAM usage |
| Google Chrome Helper (14) | Google, Inc. | 1.87 GB |
| kernel_task | Apple | 1.12 GB |
| Google Chrome (2) | Google, Inc. | 319 MB |
| mdworker (13) | Apple | 261 MB |
| Adobe CEF Helper (5) | Adobe Systems, Inc. | 165 MB |
Top Processes by Network Use:
| Process | Source | Input | Output |
| mDNSResponder | Apple | 221 MB | 134 MB |
| netbiosd | Apple | 857 KB | 94 KB |
| apsd | Apple | 101 KB | 53 KB |
| Apple | 38 KB | 17 KB | |
| SystemUIServer | Apple | 0 B | 20 KB |
Top Processes by Energy Use:
| Process (count) | Source | Energy usage (0-100) |
| Google Chrome (2) | Google, Inc. | 3 |
| WindowServer | Apple | 3 |
| Adobe CEF Helper (5) | Adobe Systems, Inc. | 1 |
| Creative Cloud (2) | Adobe Systems, Inc. | 0 |
| Google Chrome Helper (14) | Google, Inc. | 0 |
Virtual Memory Information:
| Available RAM | 1.37 GB |
| Free RAM | 28 MB |
| Used RAM | 6.63 GB |
| Cached files | 1.34 GB |
| Swap Used | 760 MB |
Diagnostics Information (past 7 days):
2018-05-01 15:44:30 corecaptured Crash (2 times)
BUG IN CLIENT OF LIBPLATFORM: os_unfair_lock is corrupt |
End of report
iMac, macOS High Sierra (10.13.4)
