i can’t open my file from powerpoint on ipad

I was working on PowerPoint with the iPad. Then I slowed down and I finished the job and opened the file again. As soon as I opened the file again, there was a notification message at the top. "Refresh recommended - a newer version of this file is available on the server" So I clicked on the notification message. And there were three options.

1. refresh

2. dismiss

3. cancel

And I pushed number 1. then the file suddenly closed. So again I tried to open the file. but i didn’t be able to open my file

“Can not open file - sorry something went wrong and it can not be opened"

How should I solve this problem?

Posted on May 3, 2018 12:01 AM

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2 replies

May 3, 2018 11:52 PM in response to Rudegar

yes it is microsoft powerpoint. and i‘ve tried with microsoft support.

but i still didn’t be able to open my ppt file. after maybe abnormal forced termination, my ppt file seems to have a bug.

i m worried about... that’s so special file for me....it doesn’t even open on the pc’s powerpoint

if recovery for ipad hard, i can open my file?...i m so serious...thank u

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i can’t open my file from powerpoint on ipad

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