Sound stops working randomly, everything is fine after restart

The sound on 1-month-old MacBook Pro (13-inch, 2017) stops working randomly. I have to restart to get the sound back.


Anyone else? Anyone knows why it is happening?

Posted on May 4, 2018 5:03 AM

Reply
Question marked as Top-ranking reply

Posted on May 4, 2018 8:53 AM

A new Mac comes with 90 days of free tech support from AppleCare.

Please call AppleCare

AppleCare: 1-800-275-2273 or contact Apple. Contact Apple Support.



1. Reset PRAM. http://support.apple.com/kb/PH18761

2. Reset SMC.

Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295

3.Launch iTunes, play a song and adjust the volume using mini player controls.

https://support.apple.com/kb/PH19504?locale=en_US

2 replies
Question marked as Top-ranking reply

May 4, 2018 8:53 AM in response to petr292

A new Mac comes with 90 days of free tech support from AppleCare.

Please call AppleCare

AppleCare: 1-800-275-2273 or contact Apple. Contact Apple Support.



1. Reset PRAM. http://support.apple.com/kb/PH18761

2. Reset SMC.

Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295

3.Launch iTunes, play a song and adjust the volume using mini player controls.

https://support.apple.com/kb/PH19504?locale=en_US

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Sound stops working randomly, everything is fine after restart

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