How do I cancel a subscription that won’t give me the ‘cancel subscription’ option?
Using IPhone 7 Plus.
App I want to cancel is 8fit
Using IPhone 7 Plus.
App I want to cancel is 8fit
I am trying to cancel a subscription to Scanner App, from MZCommerce.SubscriptionPeriod.3.hyphenated which I downloaded from the apple store. My Apple account is still showing that my subscription is active. Please advise. I do NOT want to pay for this subscription.
thank you.
I am trying to cancel a subscription to Scanner App, from MZCommerce.SubscriptionPeriod.3.hyphenated which I downloaded from the apple store. My Apple account is still showing that my subscription is active. Please advise. I do NOT want to pay for this subscription.
thank you.
I am trying to cancel a subscription that doesn’t have the option to cancel besides from the first day after paying I was not able to get to open anything so I despised to cancel and still it doesn’t allow me
If you subscribed using Apple's methods:
View, change, or cancel your subscriptions - Apple Support
It sounds like the above would not work for you, as you likely subscribed directly in the app. In that case, you would have to use the app (or developer's website) to cancel.
I am trying to cancel my subscription to VSCO and they have no option to cancel in the App Store. When I went to cancel directly in the app, it said to reach out to Apple support. Dumb... So how do I cancel?
I have not had my iphone 7 for over 10 months now and have asked for
refunds and keep getting the run around. I'm still getting charges for a
subscription I no longer have. I have contacted Taxbot and they
already said I DO NOT HAVE A SUBSCRIPTION BUT i'M BEING CHARGED BY iTUNES. PLEASE HELLP ME As I'M REQUESTING A REFUND FOR THE 3 TIME!!
Jshumer wrote:
Cancel my subscription to LinkedIn premium!!!!!!!!
However many times you choose to post the same thing, that cancellation will still not happen.
Generally speaking, purchases made in the App Store are non-refundable.
This is a user to user support forum. No one here can give a definitive explanation or change things for you.
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
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This is a user to user support forum. No one here can give a definitive explanation or change things for you.
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
This is a user to user support forum. No one here can give a definitive explanation or change things for you.
Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.
See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.
If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.
If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.
See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.
tt2
See View, change, or cancel your subscriptions - Apple Support. If you don't see the subscription in your account are you the organizer of a family share? Alternatively has your bank account been compromised so that you're paying for someone else's subscription. I imagine you will need to contact iTunes - Official Apple Support to resolve it.
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From View, change, or cancel your subscriptions - Apple Support:
If you don’t see an option to cancel a particular subscription, then it's already canceled and won't renew. If the subscription recently expired, you should see an expiration date. If you recently canceled the subscription, you should see the date through which you'll have access to the subscription.
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See View, change, or cancel your subscriptions - Apple Support to cancel any unwanted active subscription. In principle all completed transactions in the iTunes Store are considered final but you can use the https://reportaproblem.apple.com/ site to make your request.
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Retire901 wrote:
I never can use the app for 24.99 so I want to cancel it
See View, change, or cancel your subscriptions - Apple Support to cancel any unwanted active subscription. In principle all completed transactions in the iTunes Store are considered final but you can use the https://reportaproblem.apple.com/ site to make your request.
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See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support in case you are responding to a fake alert.
Typically apps with free trials set up an auto-renewing subscription which you need to manually revoke before it is first called on if you don't want to continue with the subscription at the end of the trial. See View, change, or cancel your subscriptions - Apple Support for details on how to cancel any upcoming renewals. Removing an app or not using it are not sufficient to prevent scheduled charges.
In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service and were unaware that the subscription had been created.
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How do I cancel a subscription that won’t give me the ‘cancel subscription’ option?