How do I cancel a subscription that won’t give me the ‘cancel subscription’ option?

mariel290 wrote:

Hi,

My son has made a resignation to the following ITuens in my mobile. As u can check it was hardly used, if any.

It is impossible to remove the payment. I have several payments for Itubetunes which Iwould like to disconnect and stop paying please! I'm not even sure which ones...

1) Astrology

2) ewa

3) Brainwell?

I would highly appreciate your help!

thanks

This is a user to user support forum. Nobody here can act for you. You should not post personal information.

See View, change, or cancel your subscriptions - Apple Support to review your subscriptions. Cancel any you don't want. If you don't see a renewal date then the subscription should have been cancelled. Contact Apple Support for further assistance if required. In principle all completed transactions in the store are considered final, but you can ask.

tt2

julio_lopez wrote:

The app. QUIZLET claims you can cancel a trial subscription at anytime. That's a lie because both on the app. there is NO option for cancellation just options of what you want to pay after the trial ends. So then I tried on Itunes online and the SAME results it redirects you to try on your iphone if purchased there which I tried. I e-mailed the company since there is NO direct support. This company must be a scam because it does NOT allow a method to cancel a trial.

Follow the steps here: https://support.apple.com/ht202039

See or cancel your subscriptions - Apple Support

janis158 wrote:

I want to cancel subscriptions that are listed on my iPad, but there’s no cancel option.

Review the support article See or cancel your subscriptions - Apple Support. If you don't see a renewal date against a subscription that implies it has already been cancelled. If in doubt contact Apple Support.

tt2

OBALIN wrote:

I need to cancel a subscription that won’t give me cancel subscription on my iPhone 6

Follow the advice in See or cancel your subscriptions - Apple Support. If you don't see a cancel option then you may have already unsubscribed. Contact Apple Support for further assistance if required.

tt2

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

cdwhaley61 wrote:

I need to cancel a subcription for refund

This is a user to user support forum. Nobody here can act on your behalf.

See How to cancel a subscription from Apple - Apple Support. Contact Apple Support for assistance if you are unable to unsubscribe following the advice there. Completed subscription purchases and renewals are normally considered final, but you can ask.

tt2

How you cancel it depends on how you started the subscription. See here for steps depending on device and platform: link-> https://help.paramountplus.com/s/article/PD-How-can-I-cancel-my-Paramount-subscription

Generally a lack of cancel button normally means it's either already canceled, or is not set to renew at the end of the current billing period or free trial, so there's nothing to cancel.

The easiest way to verify is if the date under the subscription has the word "Expires" next to it or the word "Renews"

If it has the word "Expires" it will just end on that date and not renew and as such won't charge again so there is nothing to cancel.

For example: This subscription will renew and charge in July. If it had the word "Expires" it would not renew.

sharonshandley81 wrote:

I wanna cancel my subscription

See How to cancel a subscription from Apple - Apple Support. Contact Apple Support for assistance if you are unable to unsubscribe following the advice there.

tt2

Read the advice at See or cancel your subscriptions - Apple Support. Contact Apple Support for assistance if required.

tt2

See or cancel your subscriptions - Apple Support

Nobody will or can remove your subscription on this community

See or cancel your subscriptions - Apple Support

See or cancel your subscriptions - Apple Support

kourosh048 wrote:

I don't have an iPhone 7plus how can I cancel my subscription

See or cancel your subscriptions - Apple Support. Use iTunes on a computer, or contact Apple Support.

tt2

hart257 wrote:

i want to cancel apple tv

click here-> See or cancel your subscriptions - Apple Support

Follow the steps there to cancel it.