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How do I cancel a subscription that won’t give me the ‘cancel subscription’ option?

Using IPhone 7 Plus.

App I want to cancel is 8fit

Posted on May 4, 2018 2:12 PM

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Question marked as Best reply

Posted on Oct 1, 2018 8:11 PM

I am trying to cancel a subscription to Scanner App, from MZCommerce.SubscriptionPeriod.3.hyphenated which I downloaded from the apple store. My Apple account is still showing that my subscription is active. Please advise. I do NOT want to pay for this subscription.

thank you.

311 replies

Feb 8, 2021 12:56 PM in response to loretha291

loretha291 wrote:

I’m trying to cancel weight watchers subscription free trial and do not want to be billed at end of free trial.

Start here:


How to cancel a subscription from Apple - Apple Support


If you don't see an option to cancel, it's because of one of two things. 1) You've already cancelled or 2) you subscribed through WW directly. If the later, you'll need to cancel through WW. Apple can't help you.

Feb 21, 2021 2:06 AM in response to AAmember007

AAmember007 wrote:

I wish to cancel my subscription to Apple TV which renews at $4.99 a month. I never intended to sign up for this service and have never used it. I also would appreciate a refund for the $4.99 charge incurred on December 16, 2020.


See How to cancel a subscription from Apple - Apple Support. Contact Apple Support for assistance if you are unable to unsubscribe following the advice there.


tt2

Feb 28, 2021 11:58 PM in response to faustino64

faustino64 wrote:

Please cancel my subscription, I have a new phone and don't need the extra storage space.

Faustino

[Personal Information Edited by Moderator]


This is a user to user support forum. Nobody here can act on your behalf. Also unwise to post personal information.


See Downgrade or cancel your iCloud storage plan - Apple Support and/or How to cancel a subscription from Apple - Apple Support. Contact Apple Support for assistance if you are unable to unsubscribe following the advice there.


tt2

Mar 3, 2021 3:20 AM in response to Dunstan15

Dunstan15 wrote:

I would like to cancel a subcriptions for Apple Music, Apple Tv and icloud storage fee of $1.69 for Apple ipad.

Please refund my money being debited out of my account when I tried to cancel subcriptions. The amount for $14.99 and $8.99. Appreciate your help and quick action on this matter.

Maria Chan Kau


This is a user to user support forum. Nobody here can act on your behalf.


See Downgrade or cancel your iCloud storage plan - Apple Support and/or How to cancel a subscription from Apple - Apple Support. Contact Apple Support for assistance if you are unable to unsubscribe following the advice there.


tt2

Mar 24, 2021 12:46 PM in response to iGetMobile

iGetMobile wrote:

is there any one to help cancel? a stupid subscription? a number, perhaps? i dont see why i have to download an antiquated itunes system just to cancel storage. If this is how you operate, for something so simple yet sign up with easy. Then this perhaps seems like a systemic issue.


This is a user to user support forum. Nobody here can act on your behalf.


See How to cancel a subscription from Apple - Apple Support. Contact Apple Support for assistance if you are unable to unsubscribe following the advice there.


tt2

Mar 24, 2021 2:19 PM in response to iGetMobile

You cancel storage the same way you subscribed to it. From iCloud settings either on an Apple device or on a Windows computer. To cancel an iCloud Subscription you don't even need iTunes. You do need iCloud for Windows however if doing it on a Windows PC. See here: link-> Downgrade or cancel your iCloud storage plan - Apple Support

Apr 7, 2021 3:46 PM in response to cdwhaley61

cdwhaley61 wrote:

I need to cancel a subcription for refund


This is a user to user support forum. Nobody here can act on your behalf.


See How to cancel a subscription from Apple - Apple Support. Contact Apple Support for assistance if you are unable to unsubscribe following the advice there. Completed subscription purchases and renewals are normally considered final, but you can ask.


tt2

Apr 24, 2021 6:28 PM in response to jonettefromgretna

jonettefromgretna wrote:

Did they cancel that subscription I hit the wrong button I don’t need that I’m on a fixed income I need that money back in my account

Not sure who they is. Only you can cancel your own subscriptions. Nobody else can do it for you.


Follow the steps in the links provided multiple times to cancel the un wanted subscriptions. Here it is again for convenience: click here-> How to cancel a subscription from Apple - Apple Support

How do I cancel a subscription that won’t give me the ‘cancel subscription’ option?

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