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How do I cancel a subscription that won’t give me the ‘cancel subscription’ option?

Using IPhone 7 Plus.

App I want to cancel is 8fit

Posted on May 4, 2018 2:12 PM

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Question marked as Best reply

Posted on Oct 1, 2018 8:11 PM

I am trying to cancel a subscription to Scanner App, from MZCommerce.SubscriptionPeriod.3.hyphenated which I downloaded from the apple store. My Apple account is still showing that my subscription is active. Please advise. I do NOT want to pay for this subscription.

thank you.

311 replies

Jun 19, 2020 2:50 AM in response to 88-91-93-

88-91-93- wrote:

I am trying to cancel free trial of word purchased thru app. No cancellation option there


Use the advice in See or cancel your subscriptions - Apple Support to review your subscriptions. Cancel any you don't want. If you don't see a renewal date then the subscription should have been cancelled or the free trial is just that and there is no automatic charge when the trial expires. Contact Apple Support for further assistance.


tt2

Jun 19, 2020 10:47 AM in response to 6904.Paradise

6904.Paradise wrote:

PLEASE UNSUBSCRIBE MY EMAIL ADDRESS FROM ALL APPLE SUBSCRIBE-SIONS ON THIS IPHONE PLEASE!!!🙏😢🙏🏽

We cannot. This is a user to user forum. You are not addressing Apple. As users like yourself, we have no access to your account.


Only you can cancel active subscriptions on your account. Nobody else can do it for you. Follow the steps here: https://support.apple.com/ht202039

Jul 14, 2020 7:24 AM in response to julio_lopez

julio_lopez wrote:

The app. QUIZLET claims you can cancel a trial subscription at anytime. That's a lie because both on the app. there is NO option for cancellation just options of what you want to pay after the trial ends. So then I tried on Itunes online and the SAME results it redirects you to try on your iphone if purchased there which I tried. I e-mailed the company since there is NO direct support. This company must be a scam because it does NOT allow a method to cancel a trial.

Follow the steps here: https://support.apple.com/ht202039

See or cancel your subscriptions - Apple Support

Sep 1, 2020 4:56 PM in response to Wmcd1629

Wmcd1629 wrote:

If I am not getting an answer I will change my bank account


Use the advice in See or cancel your subscriptions - Apple Support to review your subscriptions. Cancel any you don't want. If you don't see a renewal date then the subscription should have been cancelled already. Contact Apple Support for further assistance. This is a user to user support and we cannot help directly.


tt2

Oct 6, 2020 4:49 PM in response to tuhama1

tuhama1 wrote:

I can’t find cancel my subscription


Use the advice in See or cancel your subscriptions - Apple Support to review your subscriptions. Cancel any you don't want. If you don't see a renewal date then the subscription should have been cancelled already. Contact Apple Support for further assistance. This is a user to user support and we cannot help directly.


tt2

Oct 6, 2020 6:20 PM in response to L3waga

L3waga wrote:

I want to cancel my subscription for showtime


Use the advice in See or cancel your subscriptions - Apple Support to review your subscriptions. Cancel any you don't want. If you don't see a renewal date then the subscription should have been cancelled already. Contact Apple Support for further assistance. This is a user to user support and we cannot help directly.


tt2

Jan 18, 2021 8:36 AM in response to Takiari

Takiari wrote:

What I wanted to cancel was a app called icon changer I could not find it in subscription but found it in purchase I’m guessing I don’t need to cancel it



Double check using See or cancel your subscriptions - Apple Support but if there is no subscription renewal showing there then it should be OK. Contact Apple Support for assistance if required.


tt2

Feb 3, 2021 4:57 PM in response to cjkubota


cjkubota wrote:

it is not an option on m6 ipad that i used to subscribe to Hulu and the Atlantic, keep getting billed becuase Icannot cancel but receipt for theses comes from Apple.com pls help.


See How to cancel a subscription from Apple - Apple Support. Contact Apple Support for assistance if you are unable to unsubscribe following the advice there.


tt2

How do I cancel a subscription that won’t give me the ‘cancel subscription’ option?

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