How do I cancel a subscription that won’t give me the ‘cancel subscription’ option?

rmqu789 wrote:

I have tried to cancel subscription but there is no option to cancel after following all the steps given. Please advise how to cancel

Can you see the subscription you are concerned about? If so and it has a scheduled renewal date then you should be able to cancel. If it shows an option to subscribe then it has already been cancelled. If you don't see it all are you sure the subscription is managed through iTunes and not elsewhere? E.g. with Netflix you can subscribe directly with them or via their iOS app. And then there are scams warning about subscriptions you don't have trying to get you to visit a fake site to cancel so they can steal your login details.

tt2

This is a user to user support forum. No one here can give a definitive explanation or change things for you.

Review recent purchases at https://reportaproblem.apple.com/ or check your purchase history in iTunes and view your subscriptions or check for an iCloud storage plan. If you are the organizer of a family share check for purchases by other members.

See also If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support and About payment card authorization holds from the App Store or iTunes Store - Apple Support.

If you cannot identify the payment then perhaps you are looking at a phishing email. See Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support.

If there really have been purchases that you didn't authorize, or you've entered your Apple ID credentials at a fake Apple portal, see If you think your Apple ID has been compromised - Apple Support, change your Apple ID password, and if possible turn on Two-factor authentication for Apple ID - Apple Support.

See also Use Screen Time to prevent purchasing on your iPhone, iPad, or iPod touch - Apple Support.

• If there is no evidence of a charge on either your iTunes or bank/credit card accounts this is likely to be a phishing exercise which you should ignore.

• If there is a charge shown under your iTunes store account and it relates to misuse of your Apple ID then you need to start a conversation with iTunes Store support to get it cancelled and refunded, change your password, and enable two-factor authentication if at all possible.

• If it isn't connected to your own Apple ID but funds have gone from your bank or credit card account that purport to be from iTunes then the account has been compromised and you need to deal directly with your financial institution.

tt2

Earlveinish wrote:

Please cancel Atlantic Crossing subscription

ordered in error

please confirm

This is a user-to-user forum. No one here can do what you want.

Start here:

How to cancel a subscription from Apple - Apple Support

See the instructions linked to in the Apple Recommended post that shows at the top of each page on this thread.

Bearkitty2 wrote:

Need to cancel bit it gym, no option to cancel

You cannot cancel subscriptions that aren't active. If that isn't the issue then contact Apple Support for assistance.

tt2

In principle all completed sales are final, however you can potentially request a refund via https://reportaproblem.apple.com/ for a recent unexpected payment that was taken, particularly if you can argue that you haven't made any use of the service.

tt2

L3waga wrote:

I want to cancel my subscription for showtime

Use the advice in See or cancel your subscriptions - Apple Support to review your subscriptions. Cancel any you don't want. If you don't see a renewal date then the subscription should have been cancelled already. Contact Apple Support for further assistance. This is a user to user support and we cannot help directly.

tt2

Takiari wrote:

What I wanted to cancel was a app called icon changer I could not find it in subscription but found it in purchase I’m guessing I don’t need to cancel it

Double check using See or cancel your subscriptions - Apple Support but if there is no subscription renewal showing there then it should be OK. Contact Apple Support for assistance if required.

tt2

Take it up with iTunes - Official Apple Support, there is nothing your fellow users can do on your behalf.

tt2

It says it will expire on 1st September, so you've stopped its auto-renewal

amol1985 wrote:

How do i came to know that i have subscribe successfully to an app?

Visit See or cancel your subscriptions - Apple Support. It shows how you can review your active subscriptions.

tt2

I am trying to cancel my subscription to VSCO and they have no option to cancel in the App Store. When I went to cancel directly in the app, it said to reach out to Apple support. Dumb... So how do I cancel?

I am trying to cancel a subscription that doesn’t have the option to cancel besides from the first day after paying I was not able to get to open anything so I despised to cancel and still it doesn’t allow me

I am trying to cancel a subscription to Scanner App, from MZCommerce.SubscriptionPeriod.3.hyphenated which I downloaded from the apple store. My Apple account is still showing that my subscription is active. Please advise. I do NOT want to pay for this subscription.

thank you.

Jshumer wrote:

Cancel my subscription to LinkedIn premium!!!!!!!!

However many times you choose to post the same thing, that cancellation will still not happen.

Generally speaking, purchases made in the App Store are non-refundable.