Apple Event: May 7th at 7 am PT
Whenever I open Safari ver. 11.1 the page opens to "search.searchpulse.net" rather than my designate home page. I understand this is due to a virus that has infected Safari. How can this virus be removed safely? I am using OS High Sierra ver. 10.13.4. Thanks. Bob
iMac, macOS High Sierra (10.13.4), Retina 5K, 27-inch. 2017
1. Remove any Profile you have not installed knowingly.
Profiles
System Preferences > Profiles
Launch System Preferences. Do you see any profiles added to the pane at the bottom?
How to remove a configuration profile? https://support.apple.com/kb/PH25680?locale=en_US
2.Remove Adware/Malware installed on your Mac without your knowledge.
Please take all these steps.
1. Use MalwareBytes for Mac to remove malware/adware.
Install guide: https://support.malwarebytes.com/docs/DOC-1817
Uninstall Guide: https://support.malwarebytes.com/docs/DOC-1190
The installer may ask you to allow it in Security & Privacy /System Preference. Allow it.
2. Disable all extensions and test.
Disable or uninstall extensions.
Section: Manage extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
3. Choose a search engine.
Delete all text in the Smart Search field, click the magnifying glass , then choose a search engine from the list.
https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
4. Set your Home Page. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
5. Restart your Mac.
6. Launch Safari holding the Shift key down.
1. Remove any Profile you have not installed knowingly.
Profiles
System Preferences > Profiles
Launch System Preferences. Do you see any profiles added to the pane at the bottom?
How to remove a configuration profile? https://support.apple.com/kb/PH25680?locale=en_US
2.Remove Adware/Malware installed on your Mac without your knowledge.
Please take all these steps.
1. Use MalwareBytes for Mac to remove malware/adware.
Install guide: https://support.malwarebytes.com/docs/DOC-1817
Uninstall Guide: https://support.malwarebytes.com/docs/DOC-1190
The installer may ask you to allow it in Security & Privacy /System Preference. Allow it.
2. Disable all extensions and test.
Disable or uninstall extensions.
Section: Manage extensions: https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac
3. Choose a search engine.
Delete all text in the Smart Search field, click the magnifying glass , then choose a search engine from the list.
https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac
4. Set your Home Page. https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac
5. Restart your Mac.
6. Launch Safari holding the Shift key down.
How to remove search.searchpulse.net from Safari
