Mac OS 10.13.4 wake up screen glitch

I've been noticing this issue lately and Ive called apple support about it and we have tried clearing the nv ram and the cmos and it still will not go away. I was worried that it could have been a hardware issue but after doing some researching I think this may be a software issue with metal 2. every time I wake my MacBook Pro from sleep I get a brief 1 second flash this is what it looks like


https://i.imgur.com/wfZTfAo.jpg


I found a reddit post with a lot of people having the same issue and I hope that apple sees this and fixes it.


is anyone else having this issue on the latest version of high Sierra ? are there any fixes ?

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.4)

Posted on May 6, 2018 5:06 PM

Reply
142 replies

Sep 23, 2018 11:16 AM in response to edward2057

I have the same question and I solved it. I installed an App called "Duet" and I assume that you have it too, or maybe some similar App which messed with your screen.

Here is my solution:

  1. uninstall this kind of App
  2. open System Preferences -> Accessibility and select the Display tab, then uncheck the Reduce transparency if you checked it before

Reference link: https://geek.ng/fix-blank-gray-background-on-macos-high-sierra-lock-screen/

Hope this could help!

Jan 19, 2019 12:39 PM in response to BDAqua

Fingers crossed there may be an easy fix... it hasn't happened for a week after my IT guy at work made a recommendation. When I had the diagnostic done at the apple store, the only thing he noticed was that Chrome was open 6 times (which was the number of times it went green) when it went to sleep. with that the "apple diagnostician" recommended that I use "Chrome Canary" as it interfaces better with Macs. It then happened again about 24 hours later (using Chrome Canary). My IT guy at work said "always go with the low hanging fruit". He suggested that I go to the 3 dots to the right of the screen on Chrome, then to settings, then to advanced, then turned off "Use hardware acceleration when available". It's been a week, and no more green screen! I'll repost if it happens again.

Dec 28, 2018 2:36 PM in response to edward2057

Still having this issue when MacBook is woken from sleep. It only happens when the battery is dead, in my case.

Logging out and logging back gets rid of the glitches until the next time the battery dies.


  • Mojave 10.14.1 (18B75)
  • MacBook Pro (13-inch, Mid 2012)
  • 2.9 GHz Intel Core i7
  • 16 GB 1600 MHz DDR3
  • Intel HD Graphics 4000 1536 MB


Jan 8, 2019 3:56 AM in response to BDAqua

I gave the last chance to Mojave in my macbook air (mid 2012) during Christmas and I do not know the reason, but now it seems that it is working fine (cross fingers).

I did an SMC reset after upgrading to Mojave and I have wake up the computer several times daily without problems (from 10 days ago).

I do not know the reason but perhaps the Mojave 10.14.2 has some bug fixed related to Metal/intel gpus/ or SMC managing that seems to fix my issue.

I suggest all of you to test a deep SMC reset: https://support.apple.com/en-us/HT201295


I have to say that I replaced the original HDD with a Samsung SSD 512GB in my MBP and several times, the computer wakes up with a full reboot instead of recover just the login screen. Perhaps the full reboot is hiding the issue, but using an SSD, a full reboot is really fast (and I had the issue before that forced to reboot using the ON button for 10 seconds).


If I get the issue again, I will post it here.


Good Luck.

Mar 23, 2019 8:24 PM in response to lordnishant

lordnishant.l, your screens issue does not seem very in line with the specific screen issue we are talk of about. Yours may not be a software issue, as most of us are deducing ours is. If you can get your computer, namely graphics card, checked for free then you should definitely get that done. Most wierd artifacts on the screen in general (glitches, discoloring) are related to failing or broken graphics cards and they tend to get worse over time.

Jan 6, 2019 10:20 PM in response to edward2057

Regarding the people who have "fuzzy" screens with still moving square-shaped cursors after waking from sleep. I'm encountering the same issue. I've got the feeling it's a driver bug related to Intel iGPUs. I'm fairly certain it's not a hardware failure because the exact same issue happens on some Windows laptops intermittently after updates and requires either a vendor approved patch or driver roll back to fix. It's only happened twice after many sleep cycles to me and I'd be more peeved if it cause loss of work. Apple's product line is smaller, but I'll give them a pass this time due to possible software/firmware complexity.

Jul 28, 2018 5:35 AM in response to SudipLahiri

still isn't solved ive tried everything from reseting the nvram, resetting the smc, reinstall Mac OS , I even got the logic board changed for a new one and still the issue persists, now apple support keeps telling me not to worry but this issue is getting annoying they don't even release a statement letting us know that this is an issue ive already sent them a bug report on this website, I would recommend you try to submit the issue through the bug report maybe they will see it and actually do something about it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac OS 10.13.4 wake up screen glitch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.