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iCloud chain not syncing

Hello,

I am having difficulties to sync passwords saved in Safari on my Mac to appear on my iPhone and viceversa. iCloud chain is on, tried to log out from both devices and log back in, with no success.


Any ideas?


Thanks!

MacBook Pro (Retina, 13-inch, Late 2012), OS X Yosemite (10.10.3)

Posted on May 8, 2018 12:34 PM

Reply
Question marked as Best reply

Posted on May 9, 2018 10:33 AM

Good morning Krigan,

Welcome to the Apple Support Communities!

I understand you are having difficulties syncing passwords between your devices with iCloud Keychain. The resource below provides some troubleshooting steps for this issue:
Get help with iCloud Keychain

If you can't sync iCloud Keychain with other devices

Make sure that your device is on a Wi-Fi or cellular network. If the connection appears strong, try these steps:
Turn off iCloud Keychain on all devices.
Turn on iCloud Keychain on the device that has the most up-to-date keychain items.
Turn on iCloud Keychain on your other devices. They will be updated with your new iCloud Keychain.

If you can't view the passwords stored in iCloud Keychain

On your iPhone, iPad, or iPod touch with iOS 11 or later:

  1. Tap Settings > Accounts & Passwords > App & Website Passwords.
  2. Use Touch ID when you're prompted.
  3. Tap a website to view your password.

On your iPhone, iPad, or iPod touch with iOS 10.3 or earlier:

  1. Tap Settings > Safari > Passwords.
  2. Use Touch ID or enter your device passcode.
  3. Tap a website to view your password.

On your Mac with OS X Mavericks 10.9 or later:

  1. Choose Safari > Preferences, then click Passwords.
  2. Select a website to view your password.
  3. Select Show passwords for selected websites at the bottom of the window.
  4. Enter your Mac password.
Take care.

Similar questions

3 replies
Question marked as Best reply

May 9, 2018 10:33 AM in response to Krigan

Good morning Krigan,

Welcome to the Apple Support Communities!

I understand you are having difficulties syncing passwords between your devices with iCloud Keychain. The resource below provides some troubleshooting steps for this issue:
Get help with iCloud Keychain

If you can't sync iCloud Keychain with other devices

Make sure that your device is on a Wi-Fi or cellular network. If the connection appears strong, try these steps:
Turn off iCloud Keychain on all devices.
Turn on iCloud Keychain on the device that has the most up-to-date keychain items.
Turn on iCloud Keychain on your other devices. They will be updated with your new iCloud Keychain.

If you can't view the passwords stored in iCloud Keychain

On your iPhone, iPad, or iPod touch with iOS 11 or later:

  1. Tap Settings > Accounts & Passwords > App & Website Passwords.
  2. Use Touch ID when you're prompted.
  3. Tap a website to view your password.

On your iPhone, iPad, or iPod touch with iOS 10.3 or earlier:

  1. Tap Settings > Safari > Passwords.
  2. Use Touch ID or enter your device passcode.
  3. Tap a website to view your password.

On your Mac with OS X Mavericks 10.9 or later:

  1. Choose Safari > Preferences, then click Passwords.
  2. Select a website to view your password.
  3. Select Show passwords for selected websites at the bottom of the window.
  4. Enter your Mac password.
Take care.

iCloud chain not syncing

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