iphone 6 stuck in loop white screen

my iPhone stuck in loop tried to resset power and home button and also tried volume up safe mode for 10 minutes cant sync with iTunes as I cant accept sync on phone any other opyions please no worried about back up so how can I master resset ?

iPhone 6s, iOS 11.3.1

Posted on May 9, 2018 5:20 AM

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Question marked as Top-ranking reply

Posted on May 9, 2018 5:33 PM

Hey ledge69,

If I understand correctly, it seems like the iPhone is stuck in a loop and you would like to reset the iPhone. This article explains how to reinstall iOS on the iPhone, and what to do if these steps do not work.


If your device turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your device to a computer and open iTunes. If you don't have a computer, try to borrow one, or go to an Apple Store or Apple Authorized Service Provider for help.
  2. While your device is connected, force it to restart.
    • On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery-mode screen.
    • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery-mode screen.
  3. Don't release the buttons when you see the Apple logo. Keep holding until you see the recovery mode screen.
    User uploaded file
  4. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
    User uploaded file

iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.


If you need more help

Contact Apple Support to set up service if you have any of these issues:

If your iPhone, iPad, or iPod touch won't turn on or is frozen


Thank you for using Apple Support Communities. Have a good one.
1 reply
Question marked as Top-ranking reply

May 9, 2018 5:33 PM in response to ledge69

Hey ledge69,

If I understand correctly, it seems like the iPhone is stuck in a loop and you would like to reset the iPhone. This article explains how to reinstall iOS on the iPhone, and what to do if these steps do not work.


If your device turns on but gets stuck during start up

If you see the Apple logo or a red or blue screen during startup, try these steps:

  1. Connect your device to a computer and open iTunes. If you don't have a computer, try to borrow one, or go to an Apple Store or Apple Authorized Service Provider for help.
  2. While your device is connected, force it to restart.
    • On an iPhone X, iPhone 8, or iPhone 8 Plus: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery-mode screen.
    • On an iPhone 7 or iPhone 7 Plus: Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery-mode screen.
    • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons at the same time. Keep holding them until you see the recovery-mode screen.
  3. Don't release the buttons when you see the Apple logo. Keep holding until you see the recovery mode screen.
    User uploaded file
  4. When you get the option to restore or update, choose Update. iTunes will try to reinstall iOS without erasing your data.
    User uploaded file

iTunes will download the software for your device. If it takes more than 15 minutes, your device will exit recovery mode and you'll need to repeat steps 2 and 3.


If you need more help

Contact Apple Support to set up service if you have any of these issues:

If your iPhone, iPad, or iPod touch won't turn on or is frozen


Thank you for using Apple Support Communities. Have a good one.

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iphone 6 stuck in loop white screen

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