My macbook pro retina (early 2015) stays on a grey screen after waking up from sleep mode

Hello,


My macbook pro retina (early 2015) is not waking up properly after sleep mode. When I open it to wake it up after sleep mode, the screen is grey, but I hear sounds from emails coming in etc... So it's a screen-problem in my opinion. The only way to make it work again, is tot do a hard shut down by holding the on/off button a few seconds and than start it up. After starting up, the macbook works normally.So the problem only occurs after sleep mode.

Has anyone else had this issue? How can I fix it? Is it a hardware problem?


Isabelle

MacBook Pro with Retina display, iOS 10.3.3, operating system 10.11.6

Posted on May 10, 2018 10:35 PM

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My macbook pro retina (early 2015) stays on a grey screen after waking up from sleep mode

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