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Unknown Applie ID

Hi,


Something on my iphone 8 (ios 11.3.1) is asking for the password associated with an unknown apple id. How do I either a) delete the unknown apple id or b) delete what it is associated with?

iPhone 8, iOS 11.3.1

Posted on May 12, 2018 10:38 PM

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Question marked as Best reply

Posted on May 13, 2018 6:15 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for an old Apple ID password is often caused by updates to apps/purchases that were made when using the old ID. Those purchases are tied to the old ID and can't be transferred. One option is to delete the apps/purchases made by the old ID and download them using the new ID if desired.

2 replies
Question marked as Best reply

May 13, 2018 6:15 AM in response to Kiwi_Parkie

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for an old Apple ID password is often caused by updates to apps/purchases that were made when using the old ID. Those purchases are tied to the old ID and can't be transferred. One option is to delete the apps/purchases made by the old ID and download them using the new ID if desired.

Unknown Applie ID

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