Com.apple.osinstall error-1 .??

Hi, i bought new macbook12 last week from UAE, mac needs to be updated. I download software and when it restarts for update this screen open written

com.apple.osinstall error-1

please guide me what should i do now .?

there is no official apple store in our country.

i am really very dishearted.

Thankyou

Posted on May 13, 2018 3:34 PM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2018 3:57 PM

Try doing the following:


Internet/Network Recovery of El Capitan or Later on a Clean Disk


If possible backup your files before proceeding.


  1. Restart the computer. Immediately after the chime hold down the (Command-Option-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the drive (usually, the out-dented entry) from the side list.
  5. Click on the Erase tab in Disk Utility's main window. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Reinstall OS X and click on the Continue button.


Note:

1. To install the version of OS X that was currently installed use Command-Option-R.

2. To install the original factory version when the computer was new use Command-Option-Shift-R.

1 reply
Question marked as Top-ranking reply

May 13, 2018 3:57 PM in response to Abdullahshk

Try doing the following:


Internet/Network Recovery of El Capitan or Later on a Clean Disk


If possible backup your files before proceeding.


  1. Restart the computer. Immediately after the chime hold down the (Command-Option-R) keys until a globe appears.
  2. The Utility Menu will appear in from 5-20 minutes. Be patient.
  3. Select Disk Utility and click on the Continue button.
  4. When Disk Utility loads select the drive (usually, the out-dented entry) from the side list.
  5. Click on the Erase tab in Disk Utility's main window. A panel will drop down.
  6. Set the partition scheme to GUID.
  7. Set the Format type to APFS (SSDs only) or Mac OS Extended (Journaled.)
  8. Click on the Apply button, then click on the Done button when it activates.
  9. Quit Disk Utility and return to the Utility Menu.
  10. Select Reinstall OS X and click on the Continue button.


Note:

1. To install the version of OS X that was currently installed use Command-Option-R.

2. To install the original factory version when the computer was new use Command-Option-Shift-R.

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Com.apple.osinstall error-1 .??

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