CREATE a new NOTE not visible anymore in IPAD pro?

i do not know what happened...


After an update, I cannot create new notes in the nOTE app on my Ipad Pro.


there are no buttons , plusses or any kind of tool bar for doing anything except adding to an existing note.


ANY IDEAS?

iPad Pro 9.7-inch WiFi, iOS 10.3.1

Posted on May 14, 2018 11:02 PM

Reply
5 replies

May 15, 2018 1:27 PM in response to vdotmatrix

Hi vdotmatrix,

Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you updated the iPad Pro and now Notes does not have the option to create a new note. It may be that the Apple ID used with iCloud is not signed in or it could be that in Settings > Notes it does not have iCloud listed as the Default Account. If you go through the setup article, you may see that you just need to sign into your Apple ID.


Sign in

Go to Settings and sign in to your device with your Apple ID. When you sign in, iCloud is turned on automatically.

Set up iCloud on your iPhone, iPad, or iPod touch


Cheers.

May 15, 2018 8:16 PM in response to vdotmatrix

Hey vdotmatrix,

Thanks for the update. Since you are signed in and the settings seem to be correct, one thing you may want to do is to delete the built-in Notes app and then reinstall it and see if the issue persists. Also, in the same Settings > Notes, you may see an option "On My iPhone", see if it is enabled and if not turn it on and see if the issue persists.

Delete built-in Apple apps on your iOS 11 device or Apple Watch


Take care.

May 15, 2018 7:57 PM in response to MoonJ.

THANK you.


but I am signed in to my icloud account. I signed out and signed in. In settings, NOTES is check off as being active.


No idea why this occurred only on the IPAD. The IPAD , IMO, is the most unreliable apple device I have ever owned.....the closest to a WINDOWS device in terms of screw up factor.


I still need to continue trying to solve this issue and I really appreciate you taking the time to respond...

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CREATE a new NOTE not visible anymore in IPAD pro?

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