CREATE a new NOTE not visible anymore in IPAD pro?

Question

vdotmatrix Author

Level 1

14 points

CREATE a new NOTE not visible anymore in IPAD pro?

i do not know what happened...

After an update, I cannot create new notes in the nOTE app on my Ipad Pro.

there are no buttons , plusses or any kind of tool bar for doing anything except adding to an existing note.

ANY IDEAS?

iPad Pro 9.7-inch WiFi, iOS 10.3.1

Posted on May 14, 2018 11:02 PM

Reply

Answer 1

MoonJ.

Community Specialist

May 15, 2018 1:27 PM in response to vdotmatrix

Hi vdotmatrix,

Thank you for contacting Apple Support Communities. Based on what you stated, it seems like you updated the iPad Pro and now Notes does not have the option to create a new note. It may be that the Apple ID used with iCloud is not signed in or it could be that in Settings > Notes it does not have iCloud listed as the Default Account. If you go through the setup article, you may see that you just need to sign into your Apple ID.

Sign in

Go to Settings and sign in to your device with your Apple ID. When you sign in, iCloud is turned on automatically.

Set up iCloud on your iPhone, iPad, or iPod touch

Cheers.

Reply

Answer 2

chuck_3rd

Community Specialist

May 15, 2018 8:16 PM in response to vdotmatrix

Hey vdotmatrix,

Thanks for the update. Since you are signed in and the settings seem to be correct, one thing you may want to do is to delete the built-in Notes app and then reinstall it and see if the issue persists. Also, in the same Settings > Notes, you may see an option "On My iPhone", see if it is enabled and if not turn it on and see if the issue persists.

Delete built-in Apple apps on your iOS 11 device or Apple Watch

Take care.

Reply

Answer 3

vdotmatrix Author

Level 1

14 points

May 15, 2018 7:57 PM in response to MoonJ.

THANK you.

but I am signed in to my icloud account. I signed out and signed in. In settings, NOTES is check off as being active.

No idea why this occurred only on the IPAD. The IPAD , IMO, is the most unreliable apple device I have ever owned.....the closest to a WINDOWS device in terms of screw up factor.

I still need to continue trying to solve this issue and I really appreciate you taking the time to respond...

Reply

Answer 4

vdotmatrix Author

Level 1

14 points

May 16, 2018 4:24 AM in response to chuck_3rd

Thank you. That is one of the first things i did. I backed up my device. Deleted the app and then reinstalled it from the app store.

the only way i can start a new note document is from the control center.

i may have to go to the genius bar for help....but this is so weird. Has to be user error somehow. Apple was always super intuitive......

Reply

Answer 5

vdotmatrix Author

Level 1

14 points

Jun 15, 2018 2:51 PM in response to vdotmatrix

Had i brought my ipad to the apple store on this date back in march instead of piddling around here trying to find answers, this thing would have been fully covered.... my coverage ended april 18th. Now i have to buy a new ipad because all they are aaying is that it is a hardware issue. I appreciate the help here anyways...

Reply

CREATE a new NOTE not visible anymore in IPAD pro?

Similar questions