I have an iPhone 6s plus that I'm trying to give to my dad. I wanted to reset everything on it to factory settings but i forgot the 6 digit pin and now my phone is disabled for 5 minutes. i don't want to disable it any longer so I found a way to reset it by connecting it to iTunes but as i connect it onto iTunes it says "iTunes could not connect to this iPhone. The value is missing." How can i fix this problem? please and thank you! 🙂
iPhone 6s Plus, iOS 11.2.6
Hi
Turn iPhone off Make sure your pc is running the latest iTunes 12.7.4
Connect lead to USB on your pc Press just the power button down on iPhone don't let go Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.
Cheers
Brian 🇬-1F1E7;
Hi
Turn iPhone off Make sure your pc is running the latest iTunes 12.7.4
Connect lead to USB on your pc Press just the power button down on iPhone don't let go Connect lead to iPhone keep power button pressed down until pc sees iPhone Then wait for restore you may need to do this more than once Before it works.
Cheers
Brian 🇬-1F1E7;
iPhone value missing
