Why does “create new contact” not appear when I open my phone contacts. What am I doing wrong?

A phone number is shared with me through a text message. When I tap on the new number I tap “ create new contact” but that number does not appear when I open my phone contacts. What am I doing wrong?

Posted on May 20, 2018 3:50 PM

Reply
Question marked as Top-ranking reply

Posted on May 20, 2018 4:04 PM

Once you see the result of "Create New Contact', does it look something like this, with the telephone number you tapped and no other information?


User uploaded file

If so, you are being given the framework to enter Contact information, but if you did not finish the process, there is no new contact added.

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does “create new contact” not appear when I open my phone contacts. What am I doing wrong?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.