Whatsapp notifications with new update

Is anyone else experiencing a problem with the new update for Whatsapp on iPhone? I am unable to see which of my contacts sends me a message. This is apparently an iPhone problem?


This is what the notification comes up as on my screen. No name from my contact list.

User uploaded file

iPhone 7

Posted on May 22, 2018 11:53 PM

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Question marked as Top-ranking reply

Posted on May 29, 2018 9:21 AM

all you have to do is:

To turn on previews that display both the contact name and message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Always (Default) or When Unlocked.

To turn on previews that display the contact name but not message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Never.

To turn off previews:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview off.
  2. Go to iPhone Settings > Notifications > WhatsApp.
  3. Turn off Show on Lock Screen, Show in History and Show as Banners.
  4. Tap Show Previews > Never.

Note: In iPhone Settings, Show Previews and the ability to see just the contact name in previews are only available on iOS 11+.

7 replies
Question marked as Top-ranking reply

May 29, 2018 9:21 AM in response to MariannaH

all you have to do is:

To turn on previews that display both the contact name and message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Always (Default) or When Unlocked.

To turn on previews that display the contact name but not message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Never.

To turn off previews:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview off.
  2. Go to iPhone Settings > Notifications > WhatsApp.
  3. Turn off Show on Lock Screen, Show in History and Show as Banners.
  4. Tap Show Previews > Never.

Note: In iPhone Settings, Show Previews and the ability to see just the contact name in previews are only available on iOS 11+.

May 29, 2018 9:03 AM in response to MariannaH

Got the same problem, all you have to do is:

To turn on previews that display both the contact name and message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Always (Default) or When Unlocked.

To turn on previews that display the contact name but not message:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview on.
  2. Go to iPhone Settings > Notifications > WhatsApp > Show Previews > Never.

To turn off previews:

  1. Go to WhatsApp > Settings > Notifications > turn Show Preview off.
  2. Go to iPhone Settings > Notifications > WhatsApp.
  3. Turn off Show on Lock Screen, Show in History and Show as Banners.
  4. Tap Show Previews > Never.

Note: In iPhone Settings, Show Previews and the ability to see just the contact name in previews are only available on iOS 11+.

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Whatsapp notifications with new update

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