You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Weird earphone problem with iPhone 6s

Son just received his iPhone 6s today. Bought refurbished - phone is absolutely mint and works perfectly. Unused, sealed pair of earbuds/earphones in box - tried these, and although they sound fine, the in-line controls don't work - but only with the iPhone 6s. Tried them on another iPhone (5s) and an iPod Touch and the controls do work. Problem with the socket on the iPhone 6s? You'd have thought so, but then tried another set of earphones (JVC) and some headphones (Musical Fidelity), both with in-line controls, with the 6s and they both worked perfectly.


So we have a set of Apple earbuds with inline controls that work on other i-devices, but not on the iPhone 6s, and other sets of headphones that work across all the devices. I'm baffled, tbh. Obviously not a dealbreaker - just get some other earbuds, but I'm curious as to where the fault lies.

Posted on May 25, 2018 9:15 AM

Reply
Question marked as Top-ranking reply

Similar questions

3 replies

Weird earphone problem with iPhone 6s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.