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Password locked out and need photos

I got a new iPhone about 3 months ago and don’t remeber my old iPhone passcode, I knew better but thought it would upload to my iCloud. I went into iCloud and saw some photos but 5 months of the photos are missing. The photos are so important because it has my daughters birth and her first 3 months of life. I’m really sad about this. If anyone knows a way to get into the phone, which I keep searching for I’d appreciate it.

Posted on May 25, 2018 2:33 PM

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Question marked as Top-ranking reply

Posted on May 25, 2018 3:48 PM

The only way to reset a forgotten screen lock passcode is to erase the device. There is no optional method.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you‘ve sync’d and trusted that device in iTunes before this, you can try plugging it into iTunes and make a backup first, then restore it. But if the device is actually saying “disabled” then there is no way to save your data now.

1 reply
Question marked as Top-ranking reply

May 25, 2018 3:48 PM in response to jenalynfrompeoria

The only way to reset a forgotten screen lock passcode is to erase the device. There is no optional method.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support


If you‘ve sync’d and trusted that device in iTunes before this, you can try plugging it into iTunes and make a backup first, then restore it. But if the device is actually saying “disabled” then there is no way to save your data now.

Password locked out and need photos

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