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kokonity Author

Level 1

4 points

Bug icloud Desktop MS Windows

Hi,

I noticed a bug with icloud desktop software on microsoft windows 10.

I am using latested version of Icloud Software, Windows 10 is all uptodate.

I have roughly 5 GB of photos to download.

I installed the software and clicked on download Photos.

Download Session started showing roughly 4436 files to download.

I left the session running in the background.

After 2 hours i shutdown my Laptop.

Next day, i started my Laptop and checked the status of Icloud, and it was blank.

I clicked on Download Photos again and it created duplicate folders and restarted the download again.

I believe app is poorly designed. It should have auto resume photo sync.

Does anyone knows fix to this issue.

iPad Air Wi-Fi, iOS 9.3.5

Posted on May 26, 2018 4:21 AM

Best reply

Eric Root

Level 10

684,063 points

Posted on Jun 1, 2018 5:20 AM

The easiest workaround is to leave the laptop running until the sync is complete.

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Bug icloud Desktop MS Windows

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