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Question: Can't type password to start Macbook Pro 2017.

I opened the lid on my Macbook Pro 13" laptop and tried to type in my password. Nothing happened! My MBP is frozen. I tried several times to no avail. I bought this computer Feb. 25, 2018! Please help...

iPhone 6s, iOS 11.3

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May 26, 2018 11:37 AM in response to BellwetherBabe In response to BellwetherBabe

A new Mac comes with 90 days of free tech support from AppleCare.

Please call AppleCare

AppleCare: 1-800-275-2273 or contact Apple. Contact Apple Support.



1. Reset NVRAM/PRAM couple of times. http://support.apple.com/kb/PH18761

2. Reset SMC. Choose the method for “If the battery is non-removable”.

https://support.apple.com/en-us/HT201295

May 26, 2018 11:37 AM

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Question: Can't type password to start Macbook Pro 2017.