I have been trying and trying and trying to get iTunes to recognize my new iPhone 7. It had zero problems with the iPhone 6s the iPhone 6 ,5 etc. but now with my 7 and windows 10 it just won't recognize it. Any thoughts or suggestions? I've pretty much tried all that's out there. Looking for new thoughts!
iPhone 7, iOS 11.3.1, iTunes on Windows 10
And you have followed all of the steps in that support document? The final step is to contact Apple Support. You can take a look at this ASC User Tip and see if that helps. That is the most comprehensive document on Windows and iTunes I've ever seen. You should be able to get some help from that, or contacting Apple Support as instructed in the support document. Troubleshooting issues with iTunes for Windows updates
See this support document, If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
Make sure that you have the latest version of iTunes, which at this time is 12.7.4.
What I’ve noticed most is the drivers that should be there to pick up my phone at the USB simply aren’t there or working properly. I’ve upgraded them I’ve disabled them and I’ve uninstalled them. Still can’t get it to go. I’ll read up on that literature though. I’ll keep ya posted.
Try the instructions for Windows > If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
That’s what I’m running. It’s odd. 6s fine yesterday 7 no good today.
Yeah, I’m not getting any error codes and the phone is taking a charge. I thought ok..auto play, auto play doesn’t even ask when that’s what it’s set to do.
Here’s the kicker...I have a laptop and another PC and it does the same on each.
Use the troubleshooting link I gave you earlier. That has a great deal of information about missing drivers, and how to replace drivers that don't load correctly. That should help you out.
I’m all over it. Thanks a bunch man. I’ll let ya know.
You're welcome.
iTunes refuses to recognize my iPhone 7!
