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MacBook Pro, iMessage & Android Devices

Setting up my mom's new MacBook Pro yesterday. Got to iMessage and attempted to text one of her friends. It didn't work. Worked fine texting me but I have an iPhone. Can also text just fine from her iPhone. Any ideas or suggestions?

MacBook Pro with Retina display, iOS 11.3.1

Posted on May 27, 2018 5:47 AM

Reply
1 reply

May 28, 2018 1:56 PM in response to Smokey89

Hi there, Smokey89!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having issues with using your Mac to send SMS messages to non-iPhone users and I’m happy to help! I suggest checking out this article to Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch and be sure the Mac is set up properly to send SMS messages. Specifically, check out these steps:

Set up SMS and MMS messaging

Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Make sure that your devices are set up as follows:

  • Each device is signed in to iCloud with the same Apple ID.
  • On iPhone, go to Settings > Messages > Send & Receive. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch.
  • On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.
  • On Mac, open Messages, then choose Messages > Preferences. Click Accounts, then select your iMessage account. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Add a check to your phone number and email address.

Use SMS and MMS messaging

User uploaded file

To use this feature, just start conversations as normal in the Messages app on any of your devices. You can also start a conversation by clicking a phone number in Safari, Contacts, Calendar, or other apps that detect phone numbers. All of your incoming and outgoing messages appear on all of your devices. Learn more about forwarding SMS/MMS messages from your iPhone to an iPad, iPod touch, or Mac.



Let me know the results and take care!

MacBook Pro, iMessage & Android Devices

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