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Question: Virus

Hello. I am using Bitdefender antivirus on my macbook pro. I install it because my all web browsers (safari and google chorme) are opening new tabs by themselves, but all the time. I was scanning and cleaning my mac book pro with Bitdefender several times, but still the browsers are opening new tabs by themselves. Can you please help me what can I do with it? How can I stop it? P.S - I am new mac user. Thanks in advance!

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.4)

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Question marked as Solved
Answer:
Answer:

Your external drive is full.

Try a reboot. You have not rebooted after uninstalling Bitdefender.

Posted on

May 27, 2018 4:42 PM in response to BobTheFisherman In response to BobTheFisherman

EtreCheck version: 4.3.1 (4D024)

Report generated: 2018-05-28 02:37:03

Download EtreCheck from https://etrecheck.com

Runtime: 3:11

Performance: Good


Problem: Other problem

Description:

All of my web browsers (safari and google chrome) are opening new tabs by themselves.


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup- Time Machine backup not found.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy RAM usage- This machine is using a large amount of RAM.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.


Hardware Information:

MacBook Pro (15-inch, 2017)

MacBook Pro Model: MacBookPro14,3

1 2.9 GHz Intel Core i7 (i7-7820HQ) CPU: 4-core

16 GB RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok

BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok

Battery: Health = Normal - Cycle count = 14


Video Information:

Intel HD Graphics 630 - VRAM: 1536 MB

Radeon Pro 560 - VRAM: 4096 MB

Color LCD


Drives:

disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 499.96 GB

disk1s1 - Macintosh HD (APFS) 499.96 GB (131.03 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 499.96 GB (21 MB used)

disk1s3 - Recovery (APFS) [Recovery] 499.96 GB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 499.96 GB (8.68 GB used)


disk2 - Generic USB Mass Storage Device 750.16 GB

External USB 480 Mbit/s

disk2s1 (NTFS) 750.16 GB


Mounted Volumes:

disk1s1 - Macintosh HD 499.96 GB (359.56 GB free)

APFS

Mount point: /

Encrypted


disk1s4 - VM [APFS VM] 499.96 GB (359.56 GB free)

APFS

Mount point: /private/var/vm


disk2s1 750.16 GB (18.53 GB free)

NTFS

Mount point: /Volumes/U******d


Network:

Interface en7: USB 10/100/1000 LAN

Interface en8: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en6: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 1.21 GB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 6 days

System Load: 2.34 (1 min ago) 2.36 (5 min ago) 2.30 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.aminoid.plist

Executable: /Users/***/Library/UpdateMac/aminoid/aminoid

Launchd: ~/Library/LaunchAgents/com.thirstlessness.no.plist

Executable: /Users/***/Library/thirstlessness.no/thirstlessness.no.app/Contents/MacOS/thirs tlessness.no

Details: Domain name invalid - possibly adware

Launchd: ~/Library/LaunchAgents/com.penniless.plist

Executable: /Users/***/Library/pasi-verbasco/wBabICXJ/penniless

Launchd: ~/Library/LaunchAgents/com.determinability.zz.plist

Executable: /Users/***/Library/determinability.zz/determinability.zz.app/Contents/MacOS/det erminability.zz


32-bit Applications:

13 32-bit apps


System Launch Agents:

[Not Loaded]7 Apple tasks
[Loaded]157 Apple tasks
[Running]128 Apple tasks
[Other]One Apple task


System Launch Daemons:

[Not Loaded]37 Apple tasks
[Loaded]164 Apple tasks
[Running]133 Apple tasks


Launch Agents:

[Running]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-27)
[Loaded]com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-05-14)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-04-19)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-04-19)


Launch Daemons:

[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-05-14)
[Running]com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-27)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-04-19)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2016-09-10)


User Launch Agents:

[Loaded]com.determinability.zz.plist (? 0 - installed 2018-05-05)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-05-04)
[Loaded]com.thirstlessness.no.plist (? 0 - installed 2018-05-07)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-04-19)
[Loaded]com.aminoid.plist (? 0 - installed 2018-05-07)
[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-04-19)
[Loaded]com.penniless.plist (? 0 - installed 2018-05-07)


User Login Items:

iTunesHelper Application (Apple - installed 2018-04-16)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

AdobeAAMDetect: 3.0.0.0 (installed 2018-04-27)

QuickTime Plugin: 7.7.3 (installed 2018-04-16)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
WindowServerApple13
System EventsApple9
Google Chrome Helper (24)Google, Inc.6
loginwindowApple4
launchservicesdApple3


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple2.39 GB
com.apple.WebKit.WebContent (16)Apple2.37 GB
Google Chrome Helper (24)Google, Inc.1.31 GB
SafariApple299 MB
CEPHtmlEngine Helper (6)?258 MB/Applications/Adobe Illustrator CC 2018/Adobe Illustrator.app


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple4 MB566 KB
MailApple1 MB270 KB
com.apple.WebKit.NetworkingApple928 KB474 KB
netbiosdApple358 KB11 KB
biometrickitdApple115 KB115 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
WindowServerApple5
Google Chrome Helper (24)Google, Inc.4
System EventsApple4
loginwindowApple2
Adobe XD?2/Applications/Adobe XD CC/Adobe XD CC.app


Virtual Memory Information:

Available RAM4.07 GB
Free RAM754 MB
Used RAM11.93 GB
Cached files3.33 GB
Swap Used7.27 GB


Software Installs (past 30 days):

NameVersionInstall Date
Sidekick1.02018-05-04
Grids4.9.22018-05-06
Bitdefender Virus Scanner3.102018-05-07
The Unarchiver3.11.52018-05-10
Microsoft Office 2016 for Mac16.13.180523042018-05-14
Microsoft_Office_2016_VL_Serializer15.172018-05-14
Microsoft AutoUpdate3.18.180410002018-05-14
Microsoft Outlook for Mac16.13.180523042018-05-24
Microsoft PowerPoint for Mac16.13.180523042018-05-24
Microsoft OneNote for Mac16.13.180523042018-05-24
Microsoft Excel for Mac16.13.180523042018-05-24
WhatsApp0.2.92302018-05-24
Microsoft Word for Mac16.13.180523042018-05-26
Gatekeeper Configuration Data1392018-05-27


Diagnostics Information (past 7 days):

2018-05-27 21:33:43 BitdefenderVirusScanner.app CPU

/Applications/BitdefenderVirusScanner.app


2018-05-25 02:05:33 Adobe Dreamweaver CC 2018.app Crash

/Applications/Adobe Dreamweaver CC 2018/Adobe Dreamweaver CC 2018.app

abort() called


2018-05-24 19:05:30 Adobe Illustrator.app CPU (2 times)

/Applications/Adobe Illustrator CC 2018/Adobe Illustrator.app



End of report

May 27, 2018 4:42 PM

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User profile for user: igor1303

Question: Virus