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Question: Virus

Hello. I am using Bitdefender antivirus on my macbook pro. I install it because my all web browsers (safari and google chorme) are opening new tabs by themselves, but all the time. I was scanning and cleaning my mac book pro with Bitdefender several times, but still the browsers are opening new tabs by themselves. Can you please help me what can I do with it? How can I stop it? P.S - I am new mac user. Thanks in advance!

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.4)

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Question marked as Solved

Your external drive is full.

Try a reboot. You have not rebooted after uninstalling Bitdefender.

Posted on

May 27, 2018 4:42 PM in response to BobTheFisherman In response to BobTheFisherman

EtreCheck version: 4.3.1 (4D024)

Report generated: 2018-05-28 02:37:03

Download EtreCheck from

Runtime: 3:11

Performance: Good

Problem: Other problem


All of my web browsers (safari and google chrome) are opening new tabs by themselves.

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup- Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Heavy RAM usage- This machine is using a large amount of RAM.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (15-inch, 2017)

MacBook Pro Model: MacBookPro14,3

1 2.9 GHz Intel Core i7 (i7-7820HQ) CPU: 4-core

16 GB RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB LPDDR3 2133 ok

BANK 1/DIMM0 - 8 GB LPDDR3 2133 ok

Battery: Health = Normal - Cycle count = 14

Video Information:

Intel HD Graphics 630 - VRAM: 1536 MB

Radeon Pro 560 - VRAM: 4096 MB

Color LCD


disk0 - APPLE SSD SM0512L 500.28 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 499.96 GB

disk1s1 - Macintosh HD (APFS) 499.96 GB (131.03 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 499.96 GB (21 MB used)

disk1s3 - Recovery (APFS) [Recovery] 499.96 GB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 499.96 GB (8.68 GB used)

disk2 - Generic USB Mass Storage Device 750.16 GB

External USB 480 Mbit/s

disk2s1 (NTFS) 750.16 GB

Mounted Volumes:

disk1s1 - Macintosh HD 499.96 GB (359.56 GB free)


Mount point: /


disk1s4 - VM [APFS VM] 499.96 GB (359.56 GB free)


Mount point: /private/var/vm

disk2s1 750.16 GB (18.53 GB free)


Mount point: /Volumes/U******d


Interface en7: USB 10/100/1000 LAN

Interface en8: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en6: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 1.21 GB available

System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About 6 days

System Load: 2.34 (1 min ago) 2.36 (5 min ago) 2.30 (15 min ago)


GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled

Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.aminoid.plist

Executable: /Users/***/Library/UpdateMac/aminoid/aminoid

Launchd: ~/Library/LaunchAgents/

Executable: /Users/***/Library/

Details: Domain name invalid - possibly adware

Launchd: ~/Library/LaunchAgents/com.penniless.plist

Executable: /Users/***/Library/pasi-verbasco/wBabICXJ/penniless

Launchd: ~/Library/LaunchAgents/com.determinability.zz.plist

Executable: /Users/***/Library/determinability.zz/ erminability.zz

32-bit Applications:

13 32-bit apps

System Launch Agents:

[Not Loaded]7 Apple tasks
[Loaded]157 Apple tasks
[Running]128 Apple tasks
[Other]One Apple task

System Launch Daemons:

[Not Loaded]37 Apple tasks
[Loaded]164 Apple tasks
[Running]133 Apple tasks

Launch Agents:

[Running]com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-27)
[Loaded] (Microsoft Corporation - installed 2018-05-14)
[Not Loaded]com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-04-19)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-04-19)

Launch Daemons:

[Loaded] (Microsoft Corporation - installed 2018-05-14)
[Running]com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-27)
[Running]com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-04-19)
[Loaded] (Microsoft Corporation - installed 2016-09-10)

User Launch Agents:

[Loaded]com.determinability.zz.plist (? 0 - installed 2018-05-05)
[Loaded] (Google, Inc. - installed 2018-05-04)
[Loaded] (? 0 - installed 2018-05-07)
[Loaded]com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-04-19)
[Loaded]com.aminoid.plist (? 0 - installed 2018-05-07)
[Loaded]com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-04-19)
[Loaded]com.penniless.plist (? 0 - installed 2018-05-07)

User Login Items:

iTunesHelper Application (Apple - installed 2018-04-16)


Internet Plug-ins:

AdobeAAMDetect: (installed 2018-04-27)

QuickTime Plugin: 7.7.3 (installed 2018-04-16)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Process (count)Source% of CPULocation
System EventsApple9
Google Chrome Helper (24)Google, Inc.6

Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple2.39 GB (16)Apple2.37 GB
Google Chrome Helper (24)Google, Inc.1.31 GB
SafariApple299 MB
CEPHtmlEngine Helper (6)?258 MB/Applications/Adobe Illustrator CC 2018/Adobe

Top Processes by Network Use:

mDNSResponderApple4 MB566 KB
MailApple1 MB270 KB KB474 KB
netbiosdApple358 KB11 KB
biometrickitdApple115 KB115 KB

Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
Google Chrome Helper (24)Google, Inc.4
System EventsApple4
Adobe XD?2/Applications/Adobe XD CC/Adobe XD

Virtual Memory Information:

Available RAM4.07 GB
Free RAM754 MB
Used RAM11.93 GB
Cached files3.33 GB
Swap Used7.27 GB

Software Installs (past 30 days):

NameVersionInstall Date
Bitdefender Virus Scanner3.102018-05-07
The Unarchiver3.11.52018-05-10
Microsoft Office 2016 for Mac16.13.180523042018-05-14
Microsoft AutoUpdate3.18.180410002018-05-14
Microsoft Outlook for Mac16.13.180523042018-05-24
Microsoft PowerPoint for Mac16.13.180523042018-05-24
Microsoft OneNote for Mac16.13.180523042018-05-24
Microsoft Excel for Mac16.13.180523042018-05-24
Microsoft Word for Mac16.13.180523042018-05-26
Gatekeeper Configuration Data1392018-05-27

Diagnostics Information (past 7 days):

2018-05-27 21:33:43 CPU


2018-05-25 02:05:33 Adobe Dreamweaver CC Crash

/Applications/Adobe Dreamweaver CC 2018/Adobe Dreamweaver CC

abort() called

2018-05-24 19:05:30 Adobe CPU (2 times)

/Applications/Adobe Illustrator CC 2018/Adobe

End of report

May 27, 2018 4:42 PM

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User profile for user: igor1303

Question: Virus