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Question: how do i make my ipad display the virtual keyboard? normally it shows up when I tap in a space where one would normally type text, as in the body of an email; but it has stopped doing that

how do i make my ipad display the virtual keyboard? normally it shows up when I tap in a space where one would normally type text, as in the body of an email; but it has stopped doing that.

null-OTHER, iOS 10.3.3, ipad 4

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May 28, 2018 7:04 PM in response to oneoftoomanysusans In response to oneoftoomanysusans

Hi, oneoftoomanysusans,

Thanks for stopping by the Apple Support Communities. From your post, I understand that the virtual keyboard is not popping up as expected on your iPad. I'd be happy to help!

First, force close any open app, so we know nothing is trying to access the keyboard: How to force an app to close on your iPhone, iPad, or iPod touch - Apple Support , then restart your iPad: Restart your iPhone, iPad, or iPod touch - Apple Support . Once the iPhone is back on, disconnect any paired Bluetooth keyboards, then open an app and check to see if the on-screen keyboard works.

If you're still unable to use the keyboard as expected, I recommend backing up your iPhone: How to back up your iPhone, iPad, and iPod touch - Apple Support , then reinstalling the iOS software using the "Put your device in recovery mode and set it up again" section of If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support . Even though the title doesn't quite match your issue, the steps to reinstall are what we want to take away from the article.

Have a great day.

May 28, 2018 7:04 PM

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Question: how do i make my ipad display the virtual keyboard? normally it shows up when I tap in a space where one would normally type text, as in the body of an email; but it has stopped doing that