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Question: HomePod device not on same WiFi

my HomePod says I’m not on the same wifi I am I reset it over 30 times its infuriating I can’t use personal requests how can I fix this it works for an hour when I reset it then forgets again

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May 28, 2018 1:05 PM in response to SHEERHEARTATTAK In response to SHEERHEARTATTAK

Take a look at Guest accounts and wireless isolation, perhaps something is going on there. If your router has both a regular and 5G service and your iOS device has the settings for both networks that could also cause a problem.


tt2

May 28, 2018 1:05 PM

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Question: HomePod device not on same WiFi