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Unrecognized Safari Extension Found - AssistSet 1.0

I was alarmed to find an extension in Safari I did not recognize. It was called Assist Set. It had permissions to read passwords, phone numbers and credit cards on all web pages. And it could see my browsing history. I could find no hits when search for it by name, so I immediately uninstalled it and rebooted. But now I have to worry about what it has been doing and how long it has been there.


Does anyone know what this extension is? I have to assume is malware, but it's curious I can find absolutely nothing on it when searching the web by name, nor do I find it when searching Apple's list of extensions. I assume that I need to now go through the laborious task of changing all my passwords. Does anyone know if there is a way to see when an extension was installed? Is there a log kept anywhere?


Safari 11.1

OS 10.13.4

iMac (Retina 5K, 27-inch, 2017), macOS High Sierra (10.13.4)

Posted on May 28, 2018 8:36 AM

Reply
Question marked as Best reply

Posted on May 28, 2018 10:47 AM

Two things to try. The first will show what is running on your computer and the second will look for malware/adware.


Try running this program in your normal user account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.

Etrecheck – System Information


Download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. There is no reason to leave it installed once troubleshooting is finished. The free version doesn't update itself. If you need it again, you can download it again.


Malwarebytes Anti-Malware for Mac 10.10 and later


Malwarebytes uninstall

6 replies
Question marked as Best reply

May 28, 2018 10:47 AM in response to Terry North

Two things to try. The first will show what is running on your computer and the second will look for malware/adware.


Try running this program in your normal user account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown. You can run the report for free at least once, but if you run it several times, at some point it will ask you to pay a license fee.

Etrecheck – System Information


Download this program which was written by Thomas Reed, a long time poster. The program will do the work for you which makes it easy. There is no reason to leave it installed once troubleshooting is finished. The free version doesn't update itself. If you need it again, you can download it again.


Malwarebytes Anti-Malware for Mac 10.10 and later


Malwarebytes uninstall

May 28, 2018 9:30 AM in response to Terry North

This might have come from installing an Adobe Flash Player update late last night after being prompted by a web page. I know. My bad. That installer looked legit but checking the file name it is just "player.dmg". Usually they are named something like install_flash_player_osx. Also the file cam from an amazon cloud location. Deleted it.


I found a file called "com.LookupTool.plist" in ~/Library/LaunchAgents. It had a modified date and time that matched when I did this Flash Player update. I deleted that file, and then I ran the Flash Player uninstaller and restarted.


If the questionable Safari extension was installed by a bogus Flash Player update last night, then any exposure might be limited since I have not used Safari to enter any passwords since it was run yesterday. It just want to be sure I have cleaned my Mac before handling any more passwords. Any suggestions or advice would be appreciated.

May 28, 2018 12:00 PM in response to Eric Root

Thanks for the suggestions Eric. I had already gone with the Malwarebytes scan. It found and deleted ~/Library/Application Support/lookupTool and removed the OpenAnyFiles app, which I had already decided was useless but hadn't deleted it yet. Etrecheck found no major issues. The one minor issue on time machine automated backups being off is because I run my own TM scheduler. The others minor issues found didn't appear to be a concern. I see it picked up the Adobe Flash installation yesterday that was I was concerned about, but gives no version.


EtreCheck version: 4.3.1 (4D024)

Report generated: 2018-05-28 14:45:52

Download EtreCheck from https://etrecheck.com

Runtime: 1:57

Performance: Excellent


Problem: No problem - just checking


Major Issues: None


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Time Machine auto backup disabled- Time Machine auto backups are disabled.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (Retina 5K, 27-inch, 2017)

iMac Model: iMac18,3

1 4.2 GHz Intel Core i7 (i7-7700K) CPU: 4-core

32 GB RAM - Upgradeable

BANK 0/DIMM0 - 8 GB DDR4 2400 ok

BANK 0/DIMM1 - 8 GB DDR4 2400 ok

BANK 1/DIMM0 - 8 GB DDR4 2400 ok

BANK 1/DIMM1 - 8 GB DDR4 2400 ok


Video Information:

Radeon Pro 580 - VRAM: 8192 MB

iMac

DELL U2412M 1920 x 1200


Drives:

disk0 - APPLE SSD SM1024L 1.00 TB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 1.00 TB

disk1s1 - Macintosh HD (APFS) 1.00 TB (558.91 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 1.00 TB (23 MB used)

disk1s3 - Recovery (APFS) [Recovery] 1.00 TB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 1.00 TB (2.15 GB used)


disk2 - Other World Computing 500.11 GB

External FireWire

disk2s1 [Partition Map] 32 KB

disk2s2 29 KB

disk2s3 29 KB

disk2s4 29 KB

disk2s5 29 KB

disk2s6 262 KB

disk2s7 262 KB

disk2s8 262 KB

disk2s10 - M*******t (Journaled HFS+) 499.97 GB


disk3 - OWC Mercury Elite-AL Pro 1.00 TB

External FireWire

disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk3s2 - F******e (Journaled HFS+) 999.86 GB


disk4 - OWC 3.00 TB

External FireWire

disk4s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk4s2 - S*****h (Journaled HFS+) 3.00 TB


disk5 - ST6000DM004-2EH11C 6.00 TB (Mechanical)

External Thunderbolt 6 Gigabit Serial ATA

disk5s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk5s2 - T**********e (Journaled HFS+) 3.00 TB

disk5s3 - B*****X (Journaled HFS+) 3.00 TB


Mounted Volumes:

disk1s1 - Macintosh HD 1.00 TB (438.43 GB free)

APFS

Mount point: /


disk1s4 - VM [APFS VM] 1.00 TB (438.43 GB free)

APFS

Mount point: /private/var/vm


disk2s10 - M*******t 499.97 GB (265.91 GB free)

Journaled HFS+

Mount point: /Volumes/M*******t


disk3s2 - F******e 999.86 GB (400.75 GB free)

Journaled HFS+

Mount point: /Volumes/F******e


disk4s2 - S*****h 3.00 TB (3.00 TB free)

Journaled HFS+

Mount point: /Volumes/S*****h


disk5s2 - T**********e 3.00 TB (1.74 TB free)

Journaled HFS+

Mount point: /Volumes/T**********e


disk5s3 - B*****X 3.00 TB (2.93 TB free)

Journaled HFS+

Mount point: /Volumes/B*****X


Network:

Interface en0: Ethernet

One IPv4 address

Interface en5: Thunderbolt Ethernet Slot 1

Interface en7: iPad

Interface en6: iPhone

One IPv4 address

Interface fw0: Thunderbolt FireWire

Interface en1: Wi-Fi


Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 4.97 GB available


System Software:

macOS High Sierra 10.13.4 (17E199)

Time since boot: About an hour

System Load: 1.50 (1 min ago) 1.97 (5 min ago) 2.17 (15 min ago)


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

33 32-bit apps


Kernel Extensions:

/Library/Extensions

[Loaded] MB_MBAM_Protection.kext (Malwarebytes Corporation, 3.3 - SDK 10.13)


System Launch Agents:

[Not Loaded]8 Apple tasks
[Loaded]166 Apple tasks
[Running]118 Apple tasks
[Other]One Apple task


System Launch Daemons:

[Not Loaded]36 Apple tasks
[Loaded]183 Apple tasks
[Running]115 Apple tasks


Launch Agents:

[Loaded]com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-04-14)
[Not Loaded]com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-02-18)
[Not Loaded]com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-02-18)
[Loaded]com.oracle.java.Java-Updater.plist (? fe2fc281 - installed 2017-12-19)
[Running]com.malwarebytes.mbam.frontend.agent.plist (Malwarebytes Corporation - installed 2018-05-22)


Launch Daemons:

[Running]com.malwarebytes.mbam.settings.daemon.plist (Malwarebytes Corporation - installed 2018-05-22)
[Loaded]com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-04-14)
[Loaded]com.bombich.ccchelper.plist (Bombich Software, Inc. - installed 2017-11-13)
[Not Loaded]com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-02-18)
[Loaded]com.timesoftware.timemachineeditor.helper.plist (? e9f725e - installed 2017-09-28)
[Loaded]com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-12-14)
[Running]com.malwarebytes.mbam.rtprotection.daemon.plist (Malwarebytes Corporation - installed 2018-05-22)
[Loaded]com.zeroonetwenty.BlueHarvestHelper.plist (? 2908ad69 - installed 2017-10-30)
[Loaded]com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-12-19)
[Loaded]com.timesoftware.timemachineeditor.backup-auto.plist (? 5da3dbfa - installed 2017-09-28)
[Loaded]com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-09-02)


User Launch Agents:

[Running]com.dervishsoftware.MailHubUserAgent.plist (Anthony Dervish - installed 2018-01-20)
[Loaded]com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
[Loaded]com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-04-12)


User Login Items:

BlueHarvest Application (? - installed 2014-03-17)

(/Applications/BlueHarvest.app)

Dashlane Application (? - installed 2018-05-28)

(/Applications/Dashlane.app)

Dropbox Application (Dropbox, Inc. - installed 2018-05-23)

(/Applications/Dropbox.app)

Canon IJ Network Scanner Selector EX Application (? - installed 2018-01-30)

(/Applications/Canon Utilities/IJ Network Scanner Selector EX/Canon IJ Network Scanner Selector EX.app)

iTunesHelper Application (Apple - installed 2018-04-14)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


Internet Plug-ins:

QuickTime Plugin: 7.7.3 (installed 2018-04-14)

JavaAppletPlugin: Java 8 Update 161 build 12 (installed 2018-02-01)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/(installed 2017-10-03)
Dashlane.safariextz - Dashlane Inc. - http://www.dashlane.com(installed 2017-09-26)
Honey.safariextz - Honey Science Corporation - https://www.joinhoney.com(installed 2018-05-16)


3rd Party Preference Panes:

Java (installed 2018-02-01)


Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 1.00 TB - Disk used: 561.81 GB

Destinations:

T**********e [Local] (Last used)

Total size: 3.00 TB

Total number of backups: 44

Oldest backup: 2018-01-21 16:40:24

Last backup: 2018-05-28 03:15:39


Top Processes by CPU:

Process (count)Source% of CPULocation
com.apple.WebKit.WebContent (5)Apple8
WindowServerApple8
SafariApple4
kernel_taskApple2
com.apple.WebKit.Networking (2)Apple1


Top Processes by Memory:

Process (count)SourceRAM usageLocation
kernel_taskApple1.69 GB
com.apple.WebKit.WebContent (5)Apple1.66 GB
SafariApple1.13 GB
Banktivity 5IGG Holdings, LLC568 MB
mds_storesApple427 MB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple538 KB85 KB
com.apple.WebKit.NetworkingApple372 KB82 KB
MailApple349 KB102 KB
DropboxDropbox, Inc.190 KB140 KB
SafariApple15 KB9 KB


Top Processes by Energy Use:

Process (count)SourceEnergy (0-100)Location
WindowServerApple3
SafariApple2
com.apple.WebKit.WebContent (5)Apple1
FinderApple0
DashlaneAgent.app?0/Applications/Dashlane.app


Virtual Memory Information:

Available RAM22.89 GB
Free RAM16.95 GB
Used RAM9.11 GB
Cached files5.95 GB
Swap Used0 B


Software Installs (past 30 days):

NameVersionInstall Date
Microsoft PowerPoint for Mac16.13.180523042018-05-25
Microsoft OneNote for Mac16.13.180523042018-05-25
Microsoft Word for Mac16.13.180523042018-05-25
Microsoft Excel for Mac16.13.180523042018-05-25
Gatekeeper Configuration Data1392018-05-26
Adobe Flash Player2018-05-28
Malwarebytes for Mac1.02018-05-28


Diagnostics Information (past 7 days):

2018-05-23 13:46:29 Dropbox.app Crash

/Applications/Dropbox.app

*** Terminating app due to uncaught exception 'NSRangeException', reason: '*** -[__NSArrayM objectAtIndex:]: index 0 beyond bounds for empty array'

abort() called

terminating with uncaught exception of type NSException



End of report

May 29, 2018 5:12 AM in response to Terry North

I don't see anything that looks suspicious. You mentioned you had removed things, so hopefully, you are in good shape.


Since you didn't download from Adobe, try un-installing and then re-installing. Then go to Safari/Preferences/Websites and make sure Allow Plugins is checked. Then click Plugin Settings and make sure Flash is enabled.


Adobe Flash Uninstaller


Adobe Flash Player

May 29, 2018 5:20 AM in response to Eric Root

Thank you. Yes, I did the official Adobe uninstall. Then checked the instructions for a manual uninstall to make sure everything was cleaned out, then did the correct install.


I think the Apple characterization must be very general, when it says what permissions a Safari extension has. When it says it can read passwords and credit cards, etc, it doesn't mean it is a necessarily doing it. It looks like this was adware. I'd think if it was more insidious, I would have found a reference to it by the name of the extension. I changed passwords of key accounts just to be safe, but there seems to be no indication this was anything more than a good reminder to be more careful.

Unrecognized Safari Extension Found - AssistSet 1.0

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