I tried to open my app for music for which I am still being billed and cannot get in. It only shows that I can sign up for a free trial. What do I need to do?

Question

Level 1

4 points

I tried to open my app for music for which I am still being billed and cannot get in. It only shows that I can sign up for a free trial. What do I need to do?

I cannot get into my music on app and still am being billed by Apple. When I try to get into app, it shows that I should sign up for free trial period. What should I do?

iPhone 6, iOS 11.0.2

Posted on May 28, 2018 3:17 PM

Reply

Answer 1

Best reply

Carolyn Samit

Level 10

165,621 points

May 28, 2018 3:33 PM in response to Jack12710

Hi,

Follow the instructions here > View, change, or cancel your subscriptions - Apple Support

Reply

I tried to open my app for music for which I am still being billed and cannot get in. It only shows that I can sign up for a free trial. What do I need to do?

Similar questions