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Question: MBP 2016 Keyboard Problem - Third Time in Shop

Per subject, my MBP is a the Apple Store for the third time now because of the Butterfly Keyboard Problem. They don’t seem to be able to repair the computer and its simply unreliable. (Otherwise, I love it)


I’d really like to ask them for a refund, if they can’t fix the thing. It seemed like the Store Manager wanted to give me a new unit, but mine is a custom BTO and he admitted even the new units have the same problem keyboard.


Has anyone been at this point and resolved the problem? If so, how?


Thanks!

MacBook Pro TouchBar and Touch ID, macOS High Sierra (10.13.4)

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Question: MBP 2016 Keyboard Problem - Third Time in Shop