EtreCheck Review - MacBook Pro Running Slowly

Hi Allan,

Thank you for your reply. I have since spent time deleting the apps as suggested by the developers as well as deleting endless amounts of system files relating to them. Please can you review the follow EtreCheck log since doing all this, as I'm still experiencing slow performance:

EtreCheck version: 4.3.1 (4D024)

Report generated: 2018-05-29 20:16:14

Download EtreCheck from https://etrecheck.com

Runtime: 3:31

Performance: Good

Problem: Beachballing

Description:

Slow apps, slow logging in

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup- Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Hardware Information:

MacBook Pro (Retina, 13-inch, Early 2015)

MacBook Pro Model: MacBookPro12,1

1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core

8 GB RAM - Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1867 ok

BANK 1/DIMM0 - 4 GB DDR3 1867 ok

Battery: Health = Normal - Cycle count = 145

Video Information:

Intel Iris Graphics 6100 - VRAM: 1536 MB

Color LCD

Drives:

disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.14 GB

disk1s1 - Macintosh HD (APFS) 250.14 GB (152.49 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 250.14 GB (26 MB used)

disk1s3 - Recovery (APFS) [Recovery] 250.14 GB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 250.14 GB (1.07 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD 250.14 GB (95.89 GB free)

APFS

Mount point: /

Encrypted

disk1s4 - VM [APFS VM] 250.14 GB (95.89 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface en4: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 28.39 GB available

System Software:

macOS High Sierra 10.13.4 (17E202)

Time since boot: Less than an hour

System Load: 2.29 (1 min ago) 2.14 (5 min ago) 1.29 (15 min ago)

Security:

Unsigned Files:

Launchd: /Library/LaunchAgents/com.brother.LOGINserver.plist

Executable: /Library/Printers/Brother/Utilities/Server/LOGINserver.app/Contents/MacOS/LOGIN server

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard9/VideoGuard9.bundle/Contents/Re sources/setupServer.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle /Contents/Resources/launch.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist

Executable: /bin/sh /Users/***/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.uninstall.plist

Executable: /bin/sh /Users/***/.cisco/VideoGuard/uninstall/cisco_videoguard9/condUninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Re sources/setupServer.sh

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

4 32-bit apps

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

iTunesHelper Application (Apple - installed 2018-04-02)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:

Silverlight: 5.1.50901.0 (installed 2017-07-30)

FlashPlayer-10.6: 29.0.0.171 (installed 2018-05-09)

Flash Player: 29.0.0.171 (installed 2018-05-09)

QuickTime Plugin: 7.7.3 (installed 2018-04-02)

3rd Party Preference Panes:

Flash Player (installed 2018-04-29)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Diagnostics Information (past 7 days):

2018-05-22 21:36:06 Dr. Antivirus.app CPU (4 times)

/Applications/Dr. Antivirus.app

End of report

As mentioned above, I've removed the associated files for the 'crapware' - I have also followed instructions to reset the PRAM and SMC, however I'm still seeing performance being affected.

Is anyone able to review the EtreCheck report that i've just run and advise (note that the 'crapware' i.e. Dr Cleaner, Dr Anti Virus etc have been removed):

EtreCheck version: 4.3.1 (4D024)

Report generated: 2018-06-12 19:11:51

Download EtreCheck from https://etrecheck.com

Runtime: 3:25

Performance: Good

Problem: Computer is too slow

Description:

Slow performance and beach balling

Major Issues:

Anything that appears on this list needs immediate attention.

No Time Machine backup- Time Machine backup not found.

Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Unsigned files- There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps- This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown- Your machine shut down abnormally.

Hardware Information:

MacBook Pro (Retina, 13-inch, Early 2015)

MacBook Pro Model: MacBookPro12,1

1 2.7 GHz Intel Core i5 (i5-5257U) CPU: 2-core

8 GB RAM - Not upgradeable

BANK 0/DIMM0 - 4 GB DDR3 1867 ok

BANK 1/DIMM0 - 4 GB DDR3 1867 ok

Battery: Health = Normal - Cycle count = 149

Video Information:

Intel Iris Graphics 6100 - VRAM: 1536 MB

Color LCD

Drives:

disk0 - APPLE SSD SM0256G 251.00 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x4 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 250.14 GB

disk1s1 - Macintosh HD (APFS) 250.14 GB (153.71 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] 250.14 GB (26 MB used)

disk1s3 - Recovery (APFS) [Recovery] 250.14 GB (518 MB used)

disk1s4 - VM (APFS) [APFS VM] 250.14 GB (1.07 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD 250.14 GB (94.68 GB free)

APFS

Mount point: /

Encrypted

disk1s4 - VM [APFS VM] 250.14 GB (94.68 GB free)

APFS

Mount point: /private/var/vm

Network:

Interface en4: iPhone

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

One IPv4 address

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 28.36 GB available

System Software:

macOS High Sierra 10.13.5 (17F77)

Time since boot: Less than an hour

System Load: 2.75 (1 min ago) 2.67 (5 min ago) 1.27 (15 min ago)

Security:

Unsigned Files:

Launchd: ~/Library/LaunchAgents/com.cisco.videoguardmonitor.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuardMonitor/VideoGuardMonitor.bundle /Contents/Resources/launch.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.uninstall.plist

Executable: /bin/sh /Users/***/.cisco/VideoGuard/uninstall/cisco_videoguard7/condUninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard7.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard7/VideoGuard7.bundle/Contents/Re sources/setupServer.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.uninstall.plist

Executable: /bin/sh /Users/***/.cisco/VideoGuard/uninstall/cisco_videoguard9/condUninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.cisco.videoguard9.plist

Executable: /bin/sh -c $HOME/Library/Cisco/VideoGuardPlayer/VideoGuard9/VideoGuard9.bundle/Contents/Re sources/setupServer.sh

Details: Exact match found in the whitelist - probably OK

32-bit Applications:

4 32-bit apps

System Launch Agents:

System Launch Daemons:

Launch Agents:

Launch Daemons:

User Launch Agents:

User Login Items:

iTunesHelper Application (Apple - installed 2018-05-30)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins:

Silverlight: 5.1.50901.0 (installed 2017-07-30)

FlashPlayer-10.6: 30.0.0.113 (installed 2018-06-09)

Flash Player: 30.0.0.113 (installed 2018-06-09)

QuickTime Plugin: 7.7.3 (installed 2018-06-02)

3rd Party Preference Panes:

Flash Player (installed 2018-06-02)

Time Machine:

Time Machine Not Configured!

Top Processes by CPU:

Top Processes by Memory:

Top Processes by Network Use:

Top Processes by Energy Use:

Virtual Memory Information:

Software Installs (past 30 days):

Diagnostics Information (past 7 days):

2018-06-12 19:04:56 Last Shutdown Cause: 0 - Power loss

2018-06-09 20:02:28 Sky Go.app Crash

/Users/***/*/Sky Go.app

2018-06-07 20:49:10 com.apple.WebKit.Plugin.32 Crash (2 times)

/System/Library/Frameworks/WebKit.framework/Versions/A/XPCServices/com.apple.Web Kit.Plugin.32.xpc/Contents/MacOS/com.apple.WebKit.Plugin.32

End of report