iOS 11.4 - Wi-Fi and Bluetooth no longer function

Just updated my iPhone 6 to iOS 11.4 and now my Wi-Fi and Bluetooth are perpetually off. When I go into the settings it will no show both as off and the slider cannot be moved to the on position. When I swipe up for the control I can turn on bluetooth (which does not stay on) and Wi-Fi shows as off and cannot be turned on.


I've searched for fixes (including resetting network settings, restarting the device) and still the above issue persists. Is there a possible fix or is time to retire this iPhone 6?

iPhone 6, iOS 11.4

Posted on May 30, 2018 4:28 PM

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Question marked as Top-ranking reply

Posted on May 30, 2018 4:59 PM

Restore iOS using iTunes. First try restoring your backup; if that does not resolve the problem restore again and set it up as New. And if that doesn't fix it, take it to Apple: Genius Bar Reservation and Apple Support Options - Apple

24 replies

Jul 31, 2018 9:28 AM in response to frimpo

Apple 11.4.1 release issues with Wifi Bluetooth etc.

Phone: IPHONE X


Ever since this 11.4.1 update has come, none of the bluetooth devices work the same. Car bluetooth acts funny sometimes don't connect, bluetooth audio to other devices dont work. With some devices it can't connect anymore. Wifi tethering don't work any more. All these issues were not there and have started to do this because of this release.


I hope they come up with this fix soon. Please don't bother resetting your phone and all that because nothing works. Setting up as a new phone will also not work as this is a software issue and Apple needs to take responsibility and fix this bug.

Jul 31, 2018 1:37 PM in response to mahmoodmobasher

I'm sorry that YOUR PHONE has this problem. But, believe it or not, the fact that your phone has a problem does not mean that the other 500 million phones on 11.4.1 do. "They" will not come out with a fix, because "they" have no idea what is wrong with your phone. If you make a genius bar appointment, however, they can look at your phone and perhaps fix your phone.


What have you done to try to troubleshoot it? You don't have to, as Apple will if you take it to them, but you might be able to save a trip by doing some basic troubleshooting.

Jul 31, 2018 2:03 PM in response to Lawrence Finch

I don't think it's the phone it's the software. I'll tell you why.

I have another IphoneX which had 11.4 and it was working just fine with no issues.


After I had the issues, I did everything which they suggest but it didnt work. (reset the phone, erase all settings and all that but nothing worked).


Just to experiment, I used the other phonex with 11.4 and tested all functionality on that and it was working just fine with all bluetooth settings and everything. Once I upgraded the phone to 11.4.1 i started doing all the things which the other phone was doing (nothing worked). So it's quite obvious that it's the 11.4.1 software upgrade which caused this issue.

Oct 22, 2018 2:11 AM in response to frimpo

Turn off any other Bluetooth device nearby. Other phones, IPads or speakers.

Having an other Apple device sending and receiving signals nearby effects your phone.


You can notice this when searching for the device you want to connect, other phones and computers appear on the list, but not the one you want. The Bluetooth works, but gets interfiered by the other devices sending in the same frequency.


When the connection you’re after is saved. Turn the other Bluetooth devices again.

Jun 9, 2018 11:39 PM in response to frimpo

Similar issue update Friday to 11:4 no prob with wi fi but Bluetooth not working like it was yesterday I could connect to all discoverable devices yesterday today it won’t find any have restarted the phone muktiple times. Reset net work settings. Reset the entire phone Multiple times, turned the blue tooth devices on and off multiple times nothing works happens every time you update apple products are crap

Aug 12, 2018 5:12 PM in response to Lawrence Finch

Well Laurence, the person you replied to seems to be the “only” victim among many many more...


My iPhone was forcibly ‘upgraded’ last to the latest version of IOS (which I had repeatedly avoided loading) when the system loaded the update without my agreement. Now, the Bluetooth which worked perfectly before the update just has the perpetual spinning wheel and won’t turn back on at all...


So, it appears that I too am the ‘only’ victim of these shenanigans. Apple should be required to repair these update inflicted issues for free as a service since they don’t give you an actual option to refuse these updates and these updates break things every time.

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iOS 11.4 - Wi-Fi and Bluetooth no longer function

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