MacBook Air stuck on loading screen
I tried restarting my Mac and it’s stuck on the loading screen with the loading bar. It hasn’t moved in about an hour now. Can someone help me unfreeze it ?
User profile for user:
MoonJ.
User level:
Community Specialist
Hello lecabean,
Thanks for asking the Apple Support Communities for help with your Mac. It sounds like it is not booting up properly. In this case, please try booting in safe mode and see if it loads properly for you there: Use safe mode to isolate issues with your Mac
Safe mode will tell us if the issue is related to a startup item or plugins, and sometimes is all that is necessary to correct some problems. When you boot to safe mode, log in to your account and check if it loads properly. If everything is working properly in safe mode, but then is not working after you restart the Mac, please check the section titled "If an issue doesn't happen in safe mode" for the next troubleshooting steps.
Thanks again and have a great rest of your day.
Thanks for asking the Apple Support Communities for help with your Mac. It sounds like it is not booting up properly. In this case, please try booting in safe mode and see if it loads properly for you there: Use safe mode to isolate issues with your Mac
Safe mode will tell us if the issue is related to a startup item or plugins, and sometimes is all that is necessary to correct some problems. When you boot to safe mode, log in to your account and check if it loads properly. If everything is working properly in safe mode, but then is not working after you restart the Mac, please check the section titled "If an issue doesn't happen in safe mode" for the next troubleshooting steps.
Thanks again and have a great rest of your day.