how to enable both 2.4 & 5GHz on airport extreme Simultaneous dual-band

How do I enable both 2.4 & 5 GHz on the airport extreme which has simultaneous dual-band capability?

When I recently attempted to link a 2.4 "smart " light the window popped up saying "not 2.4 detected".


I have checked my network & it shows " Channel XX ( 5GHz ,40 MHz 0 " .. but no mention of 2.4GHz..??


6 days & much fiddling , setting changes & Google-ing latter , I still can not find a solution.


Any suggestions on how to enable both 2.4 & 5 GHz ??

iMac, Mac OS X (10.6.3)

Posted on May 30, 2018 10:20 PM

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3 replies

May 31, 2018 6:19 AM in response to derekuma

You can use your Mac to view ALL the WiFi access points, and the frequencies they are using


Option-Click on the menu bar WiFi icon

and select "Open Wireless Diagnostics..."

User uploaded file

Select Wireless Diagnostics -> Window -> Scan

User uploaded file


You will get a display of all the WiFi access points your Mac can see. It will tell you the frequencies, channels, RSSI (signal strength), Noise (interference strength), etc...


I would show you a screenshot, but I tired of blacking out my personal information 🙂 But it becomes very obvious once you see it.


You will be able to see if your Airport Extreme WiFi router is offering 2.4GHz as well as 5GHz.

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how to enable both 2.4 & 5GHz on airport extreme Simultaneous dual-band

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