Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"Facebook Password Required" popup

I recently got a new iPhone 8. Ever since then, my LAPTOP has been sending me a message. (I'm not sure if there is a connection between the two devices but it started happening right after I got the new phone.)


The message pops up and says "Facebook Password Required" and instructs me to "Enter your password for <<my email address>> in Internet Accounts. When I try to do that it tells me that the password is not valid. Now it's certainly possible I'm entering the wrong password, I have too many, but I'm pretty sure it's one of the ones that I have tried so far. The other thing is, I'm not at all sure why it's asking me for this information because I can access Facebook both on my laptop and on my phone. But it sure seems urgent because as soon as I click "Close" on the notification, it pops up again.


So, if anyone can tell me why I'm getting this message, that would be great. And what I can do about not entering the right password (since there is no Forgot Password? link), that would be great too.


Thanks!

Karen

MacBook Pro, OS X Mountain Lion (10.8.1)

Posted on May 31, 2018 10:12 AM

Reply
Question marked as Best reply

Posted on May 31, 2018 10:19 AM

Hi Karen ..


"The message pops up and says "Facebook Password Required" and instructs me to "Enter your password for <<my email address>> in Internet Accounts. When I try to do that it tells me that the password is not valid."



Enter your Facebook "password" not your email address.


Open System Preferences > Internet Accounts then select Facebook on the left then enter your password where prompted then click OK.

Similar questions

24 replies
Question marked as Best reply

May 31, 2018 10:19 AM in response to AmethystRain

Hi Karen ..


"The message pops up and says "Facebook Password Required" and instructs me to "Enter your password for <<my email address>> in Internet Accounts. When I try to do that it tells me that the password is not valid."



Enter your Facebook "password" not your email address.


Open System Preferences > Internet Accounts then select Facebook on the left then enter your password where prompted then click OK.

Jun 6, 2018 5:56 AM in response to Carolyn Samit

Thanks for responding. I have done this. In fact today, just to be sure I was entering the correct Facebook password, I reset my password. So I'm 100% positive I'm entering the correct password, but this message keeps popping up and saying Facebook Password Required. I've done it both ways - by clicking Continue when the message appears, and by going directly to System Preferences as you suggest. I would like to just ignore the message. There doesn't seem to be any issue with me accessing Facebook or any other area of the internet. But it's annoying and I don't know how to make the message stop.


Anyone have any other suggestions?

Jun 6, 2018 6:47 AM in response to AmethystRain

I share your pain and your experience. I have gone through completing the request to enter passwords and used the suggestion of going through preferences as given and same outcome, password/account not valid and then..... - that blasted pop up comes back asking to enter my password for Facebook and internet accounts. I would really appreciate an understanding of why this is happening because clearly it is not an isolated occurrence - and I haven't changed any of my equipment so thats not a reason. Do hope someone can help because its really annoying!

Jun 7, 2018 6:11 PM in response to Chris-shlagor

I share your pain and your experience. I have gone through completing the request to enter passwords and used the suggestion of going through preferences as given and same outcome, password/account not valid and then..... - that blasted pop up comes back asking to enter my password for Facebook and internet accounts. I would really appreciate an understanding of why this is happening because clearly it is not an isolated occurrence - and I haven't changed any of my equipment so thats not a reason. Do hope someone can help because its really annoying!

Jun 30, 2018 5:50 AM in response to pamandjon

This is clearly an Apple system problem,

No, it isn't.

how do we get someone to respond and advise what they have done to result in this annoying situation?

If any of the many Users here knew the answer to your dilemma, that would already have answered

Dont Apple monitor this site?

No, they don't

If so - come on Apple sort this out for us please! I just want this annoying pop up to go away for good!

Contact your email provider.

Jul 25, 2018 6:48 AM in response to deiganp

You have already deduced that the solution involves


System preferences > Internet Accounts ...


... rather than "Internet connections". Use that panel to:

1) Try changing the settings of your Facebook account to include fewer options. {Contacts, Calendars, Reminders, Notes, and more}


2) If no joy, delete your Facebook account by selecting it, and using the [-] button below the list to remove it. Then add it back, taking care to enable ONLY the options you will use every day. You can always add more later.

"Facebook Password Required" popup

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.