"iTunes could not back up the iPhone because the iPhone disconnected."

Every time I try to back up my iPhone 5s, I get this error message.

I have not been able to back up my phone in 6 months.

I have tried all steps on this article: https://support.apple.com/en-us/HT203843 ..., disconnected all other USB peripherals, etc. but the error persists.

iPhone 5s running iOS11.4, iMac running OS 10.13.4 (High Sierra).


Please help!

iMac, macOS High Sierra (10.13.4), 27-inch, Late 2012

Posted on May 31, 2018 5:54 PM

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"iTunes could not back up the iPhone because the iPhone disconnected."

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