iOS 11.4 battery drain

My iPhone 6 was working perfectly fine until I updated to iOS 11.4 and ever since I did that my battery is draining rapidly even without me using it at all. I used to go a full day without charging it now it may last half a day. I am just wondering if something got turned on with this new update that I have to turn off to save battery life. It is just weird I have not done anything other than update the iOS and now this happening. Any help would be greatly appreciated.

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Posted on Jun 1, 2018 6:33 AM

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Posted on Jun 12, 2018 12:13 PM

To everyone having battery issues on iOS 11.4.

What has everyone tried?


Have any of you tried a hard reset of your iPhone 6/6S by holding down both the Home and sleep/wake buttons until your iPhone goes to black and restarts with Apple logo, then release the buttons?


How much free data storage space is left on your iPhone?

iDevices need to always maintain, at the very least, between 2-3 GBs, OR GREATER, of free data storage space.


In Settings app, under General settings, Reset panel, at the right bottom of the list, Reset All Settings.


In Settings App, Battery, check to see if any apps/processes are eating up your battery.


In Settings app, General settings panel, turn OFF Background App Refresh for any apps you feel do not need constant data updating/Internet updating in the background when not using the an app OR turn OFF Background App Refresh entirely/globally for the entire device.


Do the same in the Settings app under Notifications.Turn off notifications for apps you do not think you need notifications for and/or edit the different ways you receive notifications to help with performance by not always using all the notification methods together.


In Settings app under Mail, you may want to set a longer fetch time or set your iOS Mail app to only manually fetch your mail ONLY when you launch the iOS Mail app.


In Settings app (NOT from the iOS Control Panel) turn OFF Bluetooth when not using any Bluetooth devices.


Also, in general, if you want a faster IDevice, on all of my iDevices, I turn off most of the iOS motion graphics eye candy, by simply turning ON Reduce Motion in Settings app, General, Accessibilty settings.



Make sure you aren't running 30 -50 OR EVEN MORE background apps in the iOS 11 Control Panel/App Switcher.

If you are, you need to quit the bulk of these background running apps by tap and hold a finger on an app window in the switcher and slide your finger upwards to quit an app. You should be able to use more than one finger to quit more than one app window simultaneously.


Also, make sure you don’t have 20-50 OR A WHOLE LOT MORE of active website tabs running in the web browser.

If you do, greatly reduce the amount of active website tabs your web browser.




Some minority of user have been turning ON and leaving ON iCloud backups continuously backing up on a constant and daily basis.

If you are one of these users, in Settings App, tap your Apple ID, then tap iCloud, then find iCloud backup and turn off iCloud backup and only turn this on to do daily backups either when you are not using your iPhone for a prolonged period of time (like when you are sleeping), then turn iCloud backups OFF when actually using your iPhone.


OR


Only perform your backups on a lesser time schedule.( like twice a week, once a week, once every two weeks, once a month, etc.).



Any large amount of background running apps or active processes that have to constantly go out to the Web to fetch data ALL THE TIME is going to slow down ANY iDevice and also, severely impact battery life.



In addition to all of the possible fixes and solutions presented, another iPhone 6S user, in another single posting in the iPhone support communities, suggested to go into Settings, General, Accessibility, Increase Contrast and turn ON Reduce Transparency.

Your iPhone 6/6S won’t look as pretty, but that user reported that his iPhone 6/6S speed improved considerably.



If none of this, so far, has helped your iPhone 6,/6S,


What about doing a complete backup to iCloud or iTunes on a computer, then do a complete erase and reset as new in the Settings app under General, Reset then restore your backup from iCloud or iTunes?



If still no joy after the erase and restore, hammer Apple with constant feedback about the iPhone 6/6S issues here.


iPhone Feedback


http://www.apple.com/feedback/iphone.html


This is THE ONLY avenue to get Apple’s DIRECT attention to any and all iPhone 6 issues!

IF no one continues to post regular feedback about iPhone 6/6S issues, Apple will NEVER know there is an issue and will never correct it!


Cognizant Apple employees read ALL feedback generated from all of the various feedback pages and transfers the data to the appropriate Apple personnel , but NO Apple employees will ever respond with any type of direct, individual replies from the feedback you post.



Good Luck to You All!

802 replies

Jul 1, 2018 11:58 AM in response to Zide99

I had my 3rd chat with Apple Support and they want me to have the phone inspected especially because restore phone did not work. I will arrange an appointment, I'm curious about what will happen as I've never had a problem like this before. The answer to my question about "isn't there a problem with the update?" was "Based on my experience and the customer’s I have dealt with, there shouldn’t be any issues with battery caused by 11.4" plus "need to inspect it further because the troubleshoot steps only provided temporary assistance, and there are different solutions for everyone as well".

Jul 2, 2018 11:28 AM in response to robertfrombrownsburg

So I backed up my iPhone 6S and reset it to factory settings. Today I went to restore via iTunes and it won't accept the password. I only use a few passwords and have tried them all. After a trip to Verizon, the local Apple outlet, and a call to Apple Support, it looks like I have lost all my contacts, pictures, passwords, apps, etc.

After he checked offline he said that Apple sent out an email about the 11.4. It sounded to me like Apple is trying to figure it out and they will ask to backup, reset to factory and then restore. If the problem persists then you will need to take it to an Apple store so they can analyze the "Battery" problem.

So after numerously entering my sign on and password I now get to manually enter in data.

iPhone, iCloud, iTunes,........iDone with Apple.

Jul 4, 2018 2:27 AM in response to Zide99

My battery started to drain quicker as soon as I connected to my work WiFi the first time after a restore phone to new. This continued even when I connected to my home WiFi even though this wasn’t happening at home the previous day. Overnight my phone went from 100 to 41. Is it changing WiFi connections that is my problem?


I reset network settings before leaving for work so my phone wasn’t changing from home to work and after 4 hours in work my battery has just dropped to 100%.

Jul 5, 2018 8:09 AM in response to HR_Germany

I'm sorry to hear that. I've switched both my wife's and my own phones over now, and neither have shown any sign of the battery drain problem today - yet.


This is really a weird one, and I hope Apple gets the problem fixed pronto. They told me at the Apple Store when I went in that their engineers are aware of the problem and are working on a fix for it, but that was almost two weeks ago now. They really should test their iOS upgrades a lot more before inflicting problems like this on us.😠

Jul 5, 2018 11:40 AM in response to DanNewnan

I totally agree that trying Beta 12.0 is risky, but it was one I was willing to take and I wouldn't recommend it to anyone who is uncomfortable with it. I was having to recharge my iPhone 6s three times a day, and had to leave it plugged in all night or wake up to a stone cold dead device. My wife's SE was having similar issues, but when I described them to the Apple Store tech he thought her issue might be a bad battery, so we're taking it in today to see what's up with that.


Since fully charging my 6s last night and leaving it unplugged all night, I've dropped from 100% to 77% in just a little over 12 hours. So it looks like I'm back to normal. So far I haven't encountered a single issue with Beta 12.0 knock on wood.


User uploaded file

Jul 8, 2018 5:24 AM in response to Zide99

Life is still better on 12 beta for me, it's 28 hours since I charged to 100% and now at 83%. It hasn't helped other people and I'm waiting for the power dam to burst. I started from a restore phone to new on 11.4 so I started from no apps, no old settings and no old data. Even with no apps, background app refresh and notifications off I got occasional rapid drain so I took the plunge and installed the 12 beta. I installed 1 app to control my Arlo cameras and I stayed with native mail for over a day before I added the gmail app. So only on 2 apps at the moment.

Jul 9, 2018 5:12 AM in response to Gogogagetipod

Gogogagetipod wrote:


It’s an issue with the 6, 7 and some 8s. Mines an iPhone 6s Plus which seems to be on that list hit by this drain issue. But like others it’s a confirmed issue with the WiFi, I’ve tested it over and over. It’s present in beta 11.4.1 and in beta 12.0 I’ve ran both IOS and there is no fix.

From what I’ve seen, and there’s quite a few discussions ongoing at the moment, most iPhone models can be affected, even the new X, but it only seems a smattering of each model (ie. not all 6 or SE models).


If you then consider that an iTunes Restore as New makes no difference (which should never happen) then you can only conclude that somehow the last iOS release is not compatible with “some” internal iPhone components.


I’m not sure about iPad’s, they may have some of these “components” as well but I would consider the larger batteries could hide the issue fairly well. The above is just my guess but without Apple giving us some feedback we will probably never know what actually is behind this problem.

Jul 9, 2018 8:47 AM in response to Zide99

The 11.4 update is completely horrible for battery life. It seems okay if I don't touch my phone at all. However if the screen goes on and I do anything the battery drain is crazy. I used maps for 30 minute drive and it took +20% of my battery. That is with me plugging it in when I noticed the drain. If I use the safari browser or make a call or any app then my phone gets extremely hot and I have to stop using it. The 11.4 update is okay if don't use the phone. However if you use your phone in any manner the battery drain and heat issues are just crazy.

Jul 9, 2018 9:14 AM in response to Zide99

Like I everyone else in here I’m having the same problem with severe battery drain on iOS 11.4. First off before this I never had a problem so I don’t see these gimmic fix’s, such as not using certain WiFi’s, making sure all my apps are always turned off, etc, as a solution rather a bandaid for the problem. Whether they are doing it or not apple should take responsibility and fix this problem in a timely manner instead of letting their customers suffer. I recently went out of the country, came back, and had this problem. My mother who was here in the states with the same phone (iPhone 6s) also had the same drained issue. I talked to Verizon they said it was my phone. So I went to Apple then they said it was my battery and the problem was Verizon’s new cell tower firmware, in all fairness it did need to be replaced, however after it only marginally fixed the problem. My mother who rarely uses her phone couldn’t leave her phone on standby for more then 2 hours without almost completely dying. I couldn’t even be on the phone 10 minutes without it almost completely dieing. Went to Apple the said battery was fine on her phone and said she had to many things running, what?! Ok I’m sorry if news, email, WiFi, Bluetooth, txt, call or too many things running in the background for the battery to handle, however, never had this issue before iOS 11.4. So I did some research I heard some people had better luck on iOS 12 beta. Installed it on my phone again only marginally better. At least now my phone won’t die within 2 hours on standby, but when I’m using it still ***** the life out of my battery just as quick as iOS 11.4 and it doesn’t matter if WiFi is on or not or on 5g or 2.4. At this point Apple is garbage, has been since jobs died, to me the only fix is waiting for the new phones to come out and get the pixel 3. Googles where it’s at now. Apple is not transparent every where you go they point the finger at the other guy with no real answers. I’m not going to waste my time making sure everything is in a particular mode to make sure my battery can last 3 hours ?!?! Screw that goodbye Apple. I’m tired of waiting for the next update to solve the last updates problems, apples just a revolving door of problems.

Jul 11, 2018 9:12 AM in response to Zide99

My iphone 6s battery life completely changed after the ios 11.4 update. Last night it was 100% charged; this morning it was 18%.


The issue is the wi-fi. Listen up, Apple. When the phone is not on wi-fi or Bluetooth, battery life is great. Lasts forever. Leave wi-fi enabled for hours, and it kills battery life. Suggest Apple figure out why 11.4 wi-fi and bluetooth cause excessive battery drain. Annoying. And that doesn't even begin to address the fact that this is a supposedly "perfect" rebuilt phone that Apple forced on me when my fresh out of the box iphone 6s home button failed after 65 days. Thanks Apple!

Jul 11, 2018 6:47 PM in response to i dOOd

Hi i dOOd. I noticed Airplane Mode does resolve the battery drain problem. However, Airplane Mode turn my iPhone 7 Plus into an idiot phone. As long as I off the airplane mode, the battery starts draining. With 4G function off, battery reduce at 5% per hour. Before iOS 11.4, my 7 Plus last for around 1.5 days (I am not a heavy user).

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iOS 11.4 battery drain

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