Mic stopped working with the 11.3.1 update. Does 11.4 solve this issue?
iPhone 7, iOS 11.3.1
It couldn’t be resolved over the phone... I booked an appointment at a Genius Bar, at first it looked like I might be charged to fix the phone, but I showed the guy 5-6 links to Websites highlighting the known issue and after checking the phone was in good condition with no visible damage, he just replaced it with a brand new phone... he told me the FireWire port was faulty (and it’s a known fault affecting lots of phones) that fault stops the Microphone working, even though the charger still worked. Mine broke directly after upgrading the software. I believe Apple do a postal service for the phone if you live too far from a store. They told me I could post it to them for the technician to look at.
No-Apple refuses to acknowledge it is their issue. I was forced to get a new phone as I need a phone for my business.
I have the same problem. Before updating my iPhone 7 to iOS 11.4 my phone worked fine but after updating to 11.4 my microphone stopped working. Here, in Brazil, they dont even no what to tell to the clients. At a first time, an apple employee said that a new update to fix that “bug” was about to come. Now they say its a hardware problem and I’ll have to pay to get it fixed.
Just the exactaly same problem here. I went to an appointment at Apple store and they said it was MY fault ?! ( My fault?!)
Did they save your problem?
For sure it’s a hardware damage caused by the updating... We need our rights to be recover !
Thanks for sharing.
Ear speaker not working in 6 and 6s. On iOS 11.4
After update to 11.4.1 mic is not wo
Does the iOS 11.4 update fix the mic issues for iPhone 7?
