Updated to 10.13.5, lost Bluetooth

I updated to 10.13.5, lost Bluetooth. I "reset" the module, trashed the BT preferences, nothing worked. Help?

MacBook Pro with Retina display, macOS High Sierra (10.13.5), iPad Pro 9.7, Watch 42mm, iPhone X

Posted on Jun 2, 2018 5:21 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 14, 2018 12:04 AM

I have unplugged all cables from my laptop (external video, power cable etc.) and shutdown it for 10 minutes. After starting it up again, bluetooth was available again.


Note that rebooting or shutting down for 1-2 minutes didn't help me.


Good luck!

82 replies

Jun 13, 2018 3:56 AM in response to Apple 2GS

Ok here's an update on my situation... Another phone call to Apple resulted in being told to either mail it to them, or take it to an Apple store, or another service provider. So there's a Simply Mac not too far away and I took it there. They confirmed it was NOT a hardware problem, but they did have to do a complete reformat and reinstall. I'm on 10.13.5 now and everything seems to be working fine.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Updated to 10.13.5, lost Bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.