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missing sync button

Upgraded to 12.7.5 v of iTunes and suddenly I don't have my mobile icon showing when my iPhone 8 running ios 11.3.1 is plugged in via USB. My computer recognizes the phone (I can see in Windows Explorer -Running Win 10) but iTunes does not. I did not have wifi sync set up. I need to be able to sync again, how do I get the icon to come back? I already tried multiple lightning cables and usb ports/restarting cpu and phone. What's the next troubleshooting step?

iPhone 8, iOS 11.3.1

Posted on Jun 2, 2018 5:39 AM

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Posted on Jun 2, 2018 7:17 AM

The only guide that can help you is this one (follow all the steps provided):

If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support


Regards

Giulio

2 replies

missing sync button

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