missing sync button

Upgraded to 12.7.5 v of iTunes and suddenly I don't have my mobile icon showing when my iPhone 8 running ios 11.3.1 is plugged in via USB. My computer recognizes the phone (I can see in Windows Explorer -Running Win 10) but iTunes does not. I did not have wifi sync set up. I need to be able to sync again, how do I get the icon to come back? I already tried multiple lightning cables and usb ports/restarting cpu and phone. What's the next troubleshooting step?

iPhone 8, iOS 11.3.1

Posted on Jun 2, 2018 5:39 AM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

missing sync button

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.