Why is the map grey on location?

User uploaded file

Why has the map colour changed from orange to grey?

Thank you

Posted on Jun 2, 2018 10:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 2, 2018 9:49 PM

the greyed out location is because the location is an old or outdated location and is not being refeshed anymore. this is because the person who shared the location with you either turned off their phone or manually stopped sharing their location with you. judging from the message feed, i assume the person has stopped sharing your location with you. So, you get the last location that he was at while he was still sharing the location with you.

2 replies
Question marked as Top-ranking reply

Jun 2, 2018 9:49 PM in response to AngelTwin78

the greyed out location is because the location is an old or outdated location and is not being refeshed anymore. this is because the person who shared the location with you either turned off their phone or manually stopped sharing their location with you. judging from the message feed, i assume the person has stopped sharing your location with you. So, you get the last location that he was at while he was still sharing the location with you.

Jun 3, 2018 5:03 AM in response to Monster_Of_Tech

Thank you for replying. His location is/was shared when I took the screenshot. It kept jumping from grey to orange every few minutes, odd. Maybe a glitch or something to do with his or my connection. I’ve not seen it before. On my iPad it was doing it intermittently also but showed grey when my phone was showing orange!? I think I’ll just leave it to an Apple glitch. Sometimes it’s showing Chinese characters on the location too?!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why is the map grey on location?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.