Mystery: why can't I turn on Messages in iCloud on 10.13.5 Mac?

I updated to MacOS 10.13.5 this morning but I don't see the option to turn on Messages in iCloud in the Messages preferences. I am looking in Messages > Preferences > Accounts and I have selected the only account, and it's set up using my Apple ID. I have Messages in iCloud set up on my phone and iPad, but the preferences pane on my MacBook Pro does not even show the option to turn on the feature.

Any tips?

MacBook Air (13-inch Mid 2013), OS X El Capitan (10.11)

Posted on Jun 2, 2018 3:15 PM

Similar questions

2 replies

Mark Hurty Author

Level 1

67 points

Jun 2, 2018 3:38 PM in response to Mark Hurty

swinbank

Level 1

22 points

Jun 2, 2018 3:46 PM in response to Mark Hurty

I had the same issue. Just resolved it by toggling Keychain on then off again in iCloud preferences on my Mac.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mystery: why can't I turn on Messages in iCloud on 10.13.5 Mac?

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up