I have the little red notification on my App Store and it’s because the actual App Store needs to update. But whenever I try to it just spins for a second then doesnt actually update. I’ve tried logging out of my Apple ID and then turning the phone on and off and that doesn’t work. Not sure what else to do. It’s a brand new phone.
What shows in the Updates tab in the App Store app ? It will not be showing an update to the App Store app itself, that isn't possible.
I'm assuming, as it has been for the rest of the people on this thread, that it's showing an update for the Apple Store app i.e. :
Instead of incorrectly trying to delete the App Store app try deleting the correct app (the one that's showing in the Updates tab), which is probably the Apple Store app as I've saying to do, and then redownload it from the App Store.
What shows in the Updates tab in the App Store app ? It will not be showing an update to the App Store app itself, that isn't possible.
I'm assuming, as it has been for the rest of the people on this thread, that it's showing an update for the Apple Store app i.e. :
Instead of incorrectly trying to delete the App Store app try deleting the correct app (the one that's showing in the Updates tab), which is probably the Apple Store app as I've saying to do, and then redownload it from the App Store.
The App Store app wouldn't need an update. That would all be controlled via the iOS.
When you go to the App Store app, and click on Updates, you don't see anything listed? Are you updated to the most current iOS (11.4)?
Also, completely close the App Store app by double-clicking the Home key and then swipe up on the App Store thumbnail to completely close it.
You can also try resetting your device:
Best,
GB
I tried lots of suggestions, including updating to the newest iOS and not only turning on location services but making sure it was enabled specifically for the App Store. Nothing worked. The environment was a new iPad for which I had downloaded one app, but 6 of the pre-installed apps were stuck, not installing despite updates being offered.
What worked was opening one of the 6 apps and then closing it. Then updating worked for all 6.
This bug may specifically affect people setting up new devices.
The App you need to delete is not the APP Store. You need to delete the APPLE STORE app. Totally different icon. You need to delete the one "Apple" Blue one that looks like a shopping bag with an Apple in the center of it.
Best,
GB
Ahh...! That did it!
Yes, I was able to find that app (labeled as "Apple Store," not "App store"... the one that refuses to successfully update).
The "Apple Store" app, however, did not indicate that an update was needed... but when I deleted it, the regular "App Store" app reverted to normal!
I do not know how the "Apple Store"app first appeared on my home screen... but, I see no reason why I'd want to reinstall it! Presumably, the "App Store" app will suffice!
Thank you! I think my problem is now resolved!
They aren't linked, they are two separate apps with separate functions - the only slight link is that the App Store app was used to download the Apple Store app and updates to it, in the same way as for any other app that you download.
Why else would the mere deletion of "Apple Store" app allow the "App Store" app to survive an update!
The update wasn't for the App Store app (it doesn't get updates except via iOS updates), it was for the Apple Store app.
nkh wrote:
But... somehow... the 2 apps are linked! Why else would the mere deletion of "Apple Store" app allow the "App Store" app to survive an update! Curious... but I'm now quite sanguine.
No, they are not linked or related at all. You would never see an Update request for the App Store. What indicated to you that an update was needed? Not sure what you were seeing, but I can assure you that the stalled update was for the Apple Store.
Best,
GB
Here’s the history:
(1) The “App Store” icon displayed a “1” encircled on its upper right hand corner.
(2) Opening “Updates” shows that an update awaits for “App Store.” No other apps; just this one!
(3) I click to initiate the update; the progress clock starts in motion, and when it completes, the “App Store” app reverts to inviting me to again “update” the app… this continues ad nauseam!
(4) When King_Penguin (above) informed me that another icon, “Apple Store,” likely existed on my iPhone, I searched, and indeed, it was found… but there was no indication that it required an update!
(5) However… following his advice, I deleted the “Apple Store” app… and, with that action, the “Updates” page no longer informed me that the “App Store” app required updating!
Believe it or not! 😟
I had the same problem. The phone indicated 4 native apps needed updating, but they wouldn't clear. I would click on "update all", but it would halt. The update button next to each app also stopped midstream. Try this: enable icloud automatic backup and cellular data. Then be sure you have enabled automatic updates. This cleared the issue for me.
Gail is referring to deleting the app that has the update available for it, not deleting the actual App Store app where you download apps and updates. If the update isn't downloading via the Updates tab in the App Store app, and if you've tried rebooting the phone and are on wifi), have you tried deleting that app (assuming that there is no important content in it) and redownloading it from the store ?
I just bought my iPhone 8 and had the same thing (although it is the Apple Store within the App Store that wouldn’t update). I went to the actual Apple Store app and updated it there. Took care of he problem and didn’t have to delete it. I had to do the same thing for the Clips app.
It's the App Store app that persistently refuses to indicate that the app (itself) has updated
It's not the App Store app that has an update (that doesn't get updates like that), it's likely to be the Apple Store app as for previous posters on this thread. Have you tried deleting the correct app and redownloading it from the App Store ?
What is the app that's showing in the Updates tab in the App Store app ? Is it's icon the one that I gave ? Can you find that app on your iPhone's homescreen, and if you can find it what happens when you try to delete it from the homescreen, and then redownload the app via the App Store ?
That is not the same thing as the App Store. You can find the Apple Store app on your device and delete it by lightly touching the icon until they all start to wiggle. Then click on the "X" in the upper left-hand corner to delete it.
Best,
GB
See Gail’s post (thanks Gail). Realising that the AppStore (where you usually update from) is not the same thing as the Apple Store app is the key! I had the same issue with the Clips app. Find the respecticons on your desktop and open from there. You will be prompted to update and once done the update alerts will disappear from the AppStore icon!
App Store app won’t update
