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MacBook Pro Mid 2015 bulging battery

I found this exact same topic in another question but Apple has locked the post since it hasn't had any replies (what a stupid thing for Apple to do, but then again, this is Apple we're talking about).


User, "cakequin" started the topic, "MacBook Pro Mid 2015 bulging battery twice!" and there were no replies.


I almost always have my Mid-2015 15-inch MBP plugged in while I use it. I recently used it somewhere else and then left it in my padded travel case. A couple of weeks later I pull it out and, just as stated by cakequin my trackpad buttons won't work at all. Where I would normally feel the "click" when pressed there was no movement or click. The cursor still moves with the track pad but I can't select with it.


I checked with one of my many friends who work at Apple and they said that it's almost certainly due to a swollen battery and that it's actually a pretty common issue. Not common enough for Apple to have a full recall like with the iPhone batteries (also swelling) but often enough that he's heard about many cases of this. When I started telling him the issue he stopped me mid-sentence and finished my description of the issue. That's how common of an issue.


Mine is now well out of warranty so I hope Apple doesn't gouge me too much to fix their defective battery or that they cover it 100%. I have an appointment at the genius bar this Thursday to see what they say. Hopefully they'll see this for what it really is, a defective product that's happening to a fair number of users and do the right thing for once!


This is the second big crap my MBP has had since buying it new. I've owned many Windows laptops and while I've had a few issues with them I've never had any issues as big as the ones I've had with my Apple.


The prior issue I had was video glitches that started in warranty. But, Apple didn't record my visit to the Genius Bar on that visit and said the MBP was fine and the issue was in my monitor. Half a year later, now out of warranty, I finally figure out that it's not the monitor but the MBP and I had to pay for a new logic board!


Needless to say, I'm really not too happy with Apples lack of quality at this point and am very unlikely to buy Apple again.


Larry.

Posted on Jun 5, 2018 6:13 PM

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Question marked as Top-ranking reply

Posted on Jun 7, 2018 5:16 PM

ANSWERED!


I just got back from the Apple Genius bar. For my mid-2015 MBP the trackpad doesn't have a physical button below it. There are electronics that simulate the "click" feel.


Since I very rarely reboot the system (usually just put to sleep since it sits behind my monitor) the tech believes that the background process that generates the feel of a click crashed or just didn't wake up when I was using it without the monitor.


I knew there were some diagnostics built-in but the tech also said that for the most part they are the same as the ones they run there. To access these diagnostics reboot and press, "Option-D" and it should boot into the diagnostics mode.


So, the battery is fine and swelling didn't put pressure on the backside of the trackpad causing the issue.


And, needless to say I'm happier now that I know I don't need to pay big-coin (larger than your average sized coin) to get it repaired!


Thanks for all of the input!

Larry.

Similar questions

11 replies
Question marked as Top-ranking reply

Jun 7, 2018 5:16 PM in response to lschwarcz

ANSWERED!


I just got back from the Apple Genius bar. For my mid-2015 MBP the trackpad doesn't have a physical button below it. There are electronics that simulate the "click" feel.


Since I very rarely reboot the system (usually just put to sleep since it sits behind my monitor) the tech believes that the background process that generates the feel of a click crashed or just didn't wake up when I was using it without the monitor.


I knew there were some diagnostics built-in but the tech also said that for the most part they are the same as the ones they run there. To access these diagnostics reboot and press, "Option-D" and it should boot into the diagnostics mode.


So, the battery is fine and swelling didn't put pressure on the backside of the trackpad causing the issue.


And, needless to say I'm happier now that I know I don't need to pay big-coin (larger than your average sized coin) to get it repaired!


Thanks for all of the input!

Larry.

Jun 5, 2018 7:46 PM in response to lschwarcz

A bulging battery that continues to expand will break the glass trackpad. If it bursts, it could catch fire.


You are not talking to Apple when you post here. Apple makes no promise to read these posts. The only folks who read these posts are other users like you.


No one answers because they have nothing clever to add. You need to get that battery replaced, and the sooner the better.

Jun 5, 2018 9:10 PM in response to lschwarcz

These forums are a lightning rod for users with problems. That makes it impossible to see trends just by reading posts here, unless a single post is immediately swamped by hundreds of "me, too!" posts. That has not happened regarding batteries.


Yes, there have been previous posts from users with bulging batteries. But there have not been so many that it leads me to believe this is a pervasive problem that warrants any unusual action on Apple's part. Apple sold about 20 million Macs last year. Some of all the Macs already in the field may have had battery trouble.


If you have a bulging battery, that certainly is bad luck.

Jun 5, 2018 9:41 PM in response to lschwarcz

Battery swelling isn't unheard of with any lithium-ion battery in any device. I've had one battery swell in an Apple notebook, although that was with a user-replaceable battery.


If it's out of warranty, you're probably on the hook for any needed repairs. You'll need to bring it in an have it evaluated. A "battery service" for a Retina MBP consists of a full replacement of the top case complete with keyboard, trackpad, and battery. The gist is that Apple receives that entire assembly in trade-in and reconditions it with a new battery for the next user. How they handle it if the trackpad or other parts of the assembly are damaged will up to the technician who inspects it.

Jun 7, 2018 7:41 PM in response to lschwarcz

lschwarcz wrote:


P.S. Like your profile picture of the Half Dome Cables! I've done the hike many times! One of the best in Yosemite!


Thanks. That’s my own photo, although I took it after I got down. On the cables I was a little bit too preoccupied to have my camera out.


Good to hear that everything was OK. I've experienced a swollen battery, although it was one of the older MacBooks with a user replaceable battery. The battery compartment was completely isolated from the internals, and in any case the cells pushed out because of the construction of the battery. With anything starting with the Unibody models, something will be damaged from a swollen battery.

MacBook Pro Mid 2015 bulging battery

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