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Anyone having issues controlling music on iPhone with Apple Watch since OS 4.3.1

The only music I’m able to play from my watch that is on my iPhone X is music I have purchased through iTunes. When attempting to play any other music it either plays a random song or doesn’t play anything at all. Then when I look at my iPhone it says not playing.

Posted on Jun 6, 2018 4:50 PM

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38 replies

Jun 21, 2018 10:03 PM in response to Scghoul

I contacted Apple and spoke with a senior advisor after an hr of screen sharing and trying everything suggested I still have the problem. She mentioned it could be intentional and have to do with only playing music that is verified to be legitimately obtained. She acted like it wasn’t a bug even though I mentioned not everyone is affected. She said having an Apple Music subscription may solve the issue since you can download music with Apple Music but that was the only solution she offered.

Jun 22, 2018 7:46 AM in response to Scghoul

I tried to use Siri from my watch and even that way of playing music on my iPhone is iffy using that route.

I told Siri to play a specific band and song and I was happy to see my iPhone start to play, but although the band was correct, the song was a random one from that same band.

Of course when I tell Siri on my phone to play a band and song, all turns out to be working just fine.

Jun 22, 2018 8:12 AM in response to gbavero

gbavero:


You gave a very useful debugging details. You've demonstrated that although the music browser on your AW can't play a particular song the iPhone, AW siri can play a particular song on the iPhone. Can't it play an album? Once it plays the album can the AW navigate to any song on the Album? Once AW Siri plays the album, can AW browser then also play it? If you continue experimenting, you may discover an easy "work around" that you can share.

Jun 22, 2018 10:56 AM in response to donoflee

I agree that details matter, but this is by far an Apple issue that they will need to address; there is so much a consumer can do on their own.

I asked Siri to play Back for the Attack from Dokken, and the album that played was Under Lock and Key.

I asked Siri to play Out of the Celler by Ratt and the album that played was Infestation.

Jul 9, 2018 7:38 AM in response to KrlosDki

I'm experienced the same issue this weekend over the 4th at a pool party where I was controlling the music from my watch, thinking I was cool. NOPE! Nothing but a bunch of random music.


If this is intentional, then it's Apple being Apple and messing things up that were there prior in order to push you to upgrade to Apple Music (All for the $$$). Remember when the new Apple Watch 3 with cellular came out and everyone upgraded their AW and we all lost the "On Iphone" option to control our iPhone Music from our AW? Yea, they must have gotten a lot of crap about that one, hence it's back. They give it back and acted as if it was a new feature.

Jul 26, 2018 6:44 AM in response to ambroze72

Thanks ambroze72. My iPhone was on 11.4 and it was frustrating the **** out of me that the albums on my iPhone were showing up on my AW but they just refused to play when I selected them on the watch. I think randomly, one album played so it frazzled me even more!


Just did an update on my phone to 11.4.1 and all is good again!

(My Apple Watch is still on 4.3 and I haven't updated it but as you've said, the problem was on the iOS and not Watch OS)

Anyone having issues controlling music on iPhone with Apple Watch since OS 4.3.1

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