Disney Now Apple TV App Error CODE: 012-1201-704

We are getting an "OOPS" message with CODE: 012-1201-704 on the Apple TV Disney Now app. I have uninstalled and reinstalled the app and still have the same issue. I have also restarted the Apple TV. The issue is still there. Please help. Thanks!

Apple TV (4th generation), tvOS 11.4, null

Posted on Jun 7, 2018 5:44 PM

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3 replies

Jul 22, 2018 9:27 AM in response to dafingaz

I’ve been running into the same issue. Works fine on iPhone and iPad but getting the error code.

I may have found a fix though.

I had tried uninstalling the app and reinstalling, etc, nothing worked.

Finally I decided to go into the settings on the DisneyNow app and sign out of it completely and then sign back in through my tv provider and magically it all started working again just fine.

Haven’t had the error message pop back up in a couple days.

Hope this helps.

Aug 21, 2018 11:19 PM in response to KDHelmick

Logging out & logging back in currently works for me.

Orbifold

Level 1

4 points

Jul 23, 2018 10:46 AM in response to KDHelmick

This didn't fix it for me.

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Disney Now Apple TV App Error CODE: 012-1201-704