MBP can't detect/show MP3 Walkman device in Finder

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Level 1

8 points

MBP can't detect/show MP3 Walkman device in Finder

I am using a MBP late 2013 with Sierra OS. When I plug in my mp3 Walkman via usb cable, I couldnt find it in Finder. I have already checked everything in Finder Preferences>General menu. How can I possibly get it to appear so that I can transfer songs into it?

MacBook Pro with Retina display

Posted on Jun 10, 2018 3:12 AM

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Answer 1

Oakleo Author

Level 1

8 points

Jun 14, 2018 9:44 PM in response to chuck_3rd

I have tried using other usb cables and other MacBooks, still the same. But, it shows when I tried using another MP3 player.

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Answer 2

chuck_3rd

Community Specialist

Jun 11, 2018 2:56 PM in response to Oakleo

Greetings Oakleo,

Thanks for using the Apple Support Communities! I understand your MP3 player is not found within Finder when you have it connected with your MacBook Pro.

A good first step to take would be to check the connections between your MP3 player and MacBook Pro, and trying the connection with a different USB port and cable. To further help isolate the issue, you could also attempt using the MP3 player with a different computer.

Resetting the System Management Controller (SMC) for your MacBook Pro is another good step to take for when external devices aren't seen when connected via USB: How to reset the System Management Controller (SMC) on your Mac

Let me know how the provided suggestions work for you.

Cheers!

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MBP can't detect/show MP3 Walkman device in Finder

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