I uninstalled both and re-ran Entreck; then in case the "two antivirus" files it still finds is in my connected external drives (is it?), I ejected then, restarted computer, re-ran ECk, and it still finds two antivirus. I don't get it? When I click on "review" it takes me to "Launch agents" area...I don't see antivirus apps there, so a)why does it take me to "launch agents" and b)here's updated Eck report-what now please? (Tks for all your patient help Luis)
c)btw, I deleted all those other files you mentioned previously in /system/library/extensions
.....
EtreCheck version: 4.3.2 (4D034)
Report generated: 2018-06-15 11:47:22
Download EtreCheck from https://etrecheck.com
Runtime: 2:25
Performance: Excellent
Problem: Other problem
Major Issues:
Anything that appears on this list needs immediate attention.
More than one antivirus app - This machine has multiple antivirus apps installed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Apps crashing - There have been numerous app crashes.
Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Hardware Information:
iMac (Retina 4K, 21.5-inch, 2017)
iMac Model: iMac18,2
1 3.4 GHz Intel Core i5 (i5-7500) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR4 2400 ok
BANK 1/DIMM0 - 4 GB DDR4 2400 ok
Video Information:
Radeon Pro 560 - VRAM: 4096 MB
iMac
Drives:
disk0 - APPLE HDD HTS541010A9E632 1.00 TB (Mechanical)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 999.35 GB
disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 1.03 TB
disk0s3 - Recovery HD (HFS+) [Recovery] 650 MB
disk1 - APPLE SSD SM0032L 28.00 GB (Solid State - TRIM: Yes)
Internal PCI-Express 8.0 GT/s x2 NVM Express
disk1s1 - EFI [EFI] 315 MB
disk1s2 [Core Storage Container] 27.55 GB
disk2 - Macintosh HD (Journaled HFS+) [Fusion Drive] 1.03 TB
disk1s3 - B*******X [Recovery] 134 MB
disk3 - Western Digital My Book 25EE 4.00 TB
External USB 5 Gbit/s
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - W******************p (Journaled HFS+) 1.50 TB
disk3s3 - M*****c (Journaled HFS+) 1.00 TB
disk3s4 - S**********************x (Journaled HFS+) 1.50 TB
Mounted Volumes:
disk2 - Macintosh HD [Fusion Drive] 1.03 TB (754.92 GB free)
Journaled HFS+
Mount point: /
Network:
Interface en6: iPhone
One IPv4 address
Interface en0: Ethernet
One IPv4 address
Interface en1: Wi-Fi
Interface en5: iPad
System Software:
macOS High Sierra 10.13.5 (17F77)
Time since boot: Less than an hour
System Load: 1.55 (1 min ago) 2.38 (5 min ago) 1.63 (15 min ago)
Security:
| System | Status |
|---|
| Gatekeeper | Mac App Store and identified developers |
| System Integrity Protection | Enabled |
Unsigned Files:
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.eltima.ElmediaPlayer.daemon.plist
Executable: /Library/Application Support/ElmediaPlayer/empdaemon
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/uk.co.canimaansoftware.clamxav.UninstallWatcher.plist
Executable: /usr/local/clamXav/bin/UninstallClamXav.app /usr/local/clamXav/bin/UninstallClamXav.app
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.shirtpocket.backupbytime.plist
Executable: /usr/bin/osascript ~/Library/Application Support/SuperDuper!/Scheduled Copies/Backup by Time.scpt
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
22 32-bit apps
System Launch Agents:
| [Not Loaded] | 8 Apple tasks |
| [Loaded] | 182 Apple tasks |
| [Running] | 102 Apple tasks |
| [Other] | One Apple task |
System Launch Daemons:
| [Not Loaded] | 38 Apple tasks |
| [Loaded] | 185 Apple tasks |
| [Running] | 113 Apple tasks |
Launch Agents:
| [Loaded] | com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-06-13) |
| [Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03) |
| [Loaded] | com.oracle.java.Java-Updater.plist (? ada89d00 - installed 2018-03-28) |
| [Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) |
Launch Daemons:
| [Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Running] | com.eltima.ElmediaPlayer.daemon.plist (? 5fc87722 - installed 2011-09-06) |
| [Loaded] | com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-06-13) |
| [Loaded] | uk.co.canimaansoftware.ClamXavHelperUpdater.plist (Mark Allan - installed 2018-04-16) |
| [Loaded] | com.timesoftware.timemachineeditor.helper.plist (? 71a10c29 - installed 2013-03-30) |
| [Loaded] | com.apple.installer.osmessagetracing.plist (Apple - installed 2018-05-29) |
| [Loaded] | com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-01-31) |
| [Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-06-01) |
| [Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25) |
| [Loaded] | com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-03-28) |
| [Running] | com.fitbit.galileod.plist (Fitbit, Inc. - installed 2018-03-30) |
| [Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) |
| [Loaded] | uk.co.canimaansoftware.ClamXavHelper.plist (Mark Allan - installed 2017-09-19) |
| [Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-05) |
| [Loaded] | com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2017-09-02) |
User Launch Agents:
| [Loaded] | uk.co.canimaansoftware.clamxav.UninstallWatcher.plist (? 0 - installed 2018-06-15) |
| [Loaded] | com.shirtpocket.backupbytime.plist (? 0 - installed 2018-06-11) |
| [Running] | com.hp.devicemonitor.plist (HP Inc. - installed 2018-06-15) |
User Login Items:
Fitbit Connect Menubar Helper Application (Fitbit, Inc. - installed 2018-04-24)
(/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
LoginItemHelper SMLoginItem (Mac App Store - installed 2016-09-27)
(/Applications/Screenshot Plus.app/Contents/Library/LoginItems/LoginItemHelper.app)
1Password Launcher SMLoginItem (AgileBits Inc. - installed 2018-06-07)
(/Applications/1Password/1Password 7.app/Contents/Library/LoginItems/1Password Launcher.app)
HP Device Monitor SMLoginItem (HP Inc. - installed 2017-10-31)
(/Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Help ers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app)
1Password Extension Helper SMLoginItem (AgileBits Inc. - installed 2018-06-07)
(/Applications/1Password/1Password 7.app/Contents/Library/LoginItems/1Password Extension Helper.app)
Internet Plug-ins:
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-02-25)
Flash Player: 30.0.0.113 (installed 2018-06-07)
AdobePDFViewer: 18.011.20038 (installed 2018-02-25)
Unity Web Player: UnityPlayer version 5.3.6f1 (installed 2016-07-28)
WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)
iPhotoPhotocast: 7.0 (installed 2013-04-22)
PepperFlashPlayer: 30.0.0.113 (installed 2018-06-07)
RealPlayer Plugin: (installed 2010-07-17)
RL Secure Plug-In Layer: (installed 2016-03-21)
PDEPrint: 2.0 (installed 2009-10-17)
PDF Browser Plugin: 2.2.3 (installed 2010-07-17)
FlashPlayer-10.6: 30.0.0.113 (installed 2018-06-07)
QuickTime Plugin: 7.7.3 (installed 2018-06-01)
Yahoo! Installer 3: 1.0.128 (installed 2008-04-29)
Silverlight: 5.1.50428.0 (installed 2016-07-02)
Google Earth Web Plug-in: 7.1 (installed 2015-08-21)
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-05-05)
SharePointBrowserPlugin: 14.7.7 (installed 2017-09-19)
o1dbrowserplugin: 5.41.3.0 (installed 2016-06-16)
JavaAppletPlugin: Java 8 Update 171 build 11 (installed 2018-05-15)
OfficeLiveBrowserPlugin: 12.2.6 (installed 2010-09-14)
User Internet Plug-ins:
QuickTime Plugin: 7.7.1 (installed 2013-03-17)
UploadManager:
ContentManager:
RocketEngine:
Safari Extensions:
3rd Party Preference Panes:
Flash Player (installed 2018-06-01)
Flip4Mac WMV (installed 2013-03-29)
Java (installed 2018-05-15)
MacFUSE (installed 2010-12-28)
MagicPrefs (installed 2011-07-29)
Time Machine:
Skip System Files: No
Mobile backups: No
Auto backup: Yes
Volumes being backed up:
Macintosh HD: Disk size: 1.03 TB - Disk used: 271.06 GB
Destinations:
W******************p [Local] (Last used)
Total size: 1.50 TB
Total number of backups: 32
Oldest backup: 2017-11-10 21:25:20
Last backup: 2018-06-15 11:40:10
Top Processes by CPU:
| Process (count) | Source | % of CPU | Location |
| WindowServer | Apple | 3 |
| launchd | Apple | 1 |
| kernel_task | Apple | 1 |
| HP Device Monitor | HP Inc. | 1 |
| Fitbit Connect Menubar Helper | Fitbit, Inc. | 0 |
Top Processes by Memory:
| Process (count) | Source | RAM usage | Location |
| kernel_task | Apple | 919 MB |
| mds_stores | Apple | 176 MB |
| Finder | Apple | 132 MB |
| ReportCrash (2) | Apple | 101 MB |
| Dock | Apple | 89 MB |
Top Processes by Network Use:
| Process | Source | Input | Output | Location |
| mDNSResponder | Apple | 51 KB | 33 KB |
| apsd | Apple | 12 KB | 14 KB |
| netbiosd | Apple | 522 B | 354 B |
| rapportd | Apple | 354 B | 355 B |
| kernel_task | Apple | 0 B | 0 B |
Top Processes by Energy Use:
| Process (count) | Source | Energy (0-100) | Location |
| WindowServer | Apple | 2 |
| HP Device Monitor | HP Inc. | 1 |
| Fitbit Connect Menubar Helper | Fitbit, Inc. | 0 |
| launchservicesd | Apple | 0 |
| launchd | Apple | 0 |
Virtual Memory Information:
| Available RAM | 4.55 GB |
| Free RAM | 1.63 GB |
| Used RAM | 3.45 GB |
| Cached files | 2.93 GB |
| Swap Used | 0 B |
Software Installs (past 30 days):
| Name | Version | Install Date |
| SuperDuper! | 3.1.7 | 2018-05-22 |
| iTunes | 12.7.5 | 2018-05-29 |
| Adobe Flash Player | 30.0.0.113 | 2018-06-07 |
| Adobe Pepper Flash Player | 30.0.0.113 | 2018-06-07 |
| Microsoft AutoUpdate | 4.0.18061000 | 2018-06-13 |
| Microsoft Excel for Mac | 16.14.18061302 | 2018-06-14 |
| Microsoft Word for Mac | 16.14.18061302 | 2018-06-14 |
| ClamXav Scanning Engine Remover | 1.1 | 2018-06-15 |
| Malwarebytes for Mac | 2018-06-15 |
| "Malwarebytes for Mac Uninstaller" | 1.0 | 2018-06-15 |
Diagnostics Information (past 7 days):
2018-06-15 11:42:39 AppZapper.app Crash (2 times)
/Applications/AppZapper.app
objc_msgSend() selector name: invalidate |
2018-06-15 11:34:35 SecurityAgent Crash
/System/Library/Frameworks/Security.framework/Versions/A/MachServices/SecurityAg ent.bundle/Contents/MacOS/SecurityAgent
Assertion failed: (currentEntry->observable==inObservable && [currentEntry->triggerKeyOrKeys isEqual:inTriggerKeyOrKeys] && (!moreParameters->onlyObservanceToMatchOrNil || (currentEntry->observance==moreParameters->onlyObservanceToMatchOrNil))), function NSKeyValuePopPendingNotificationPerThread, file /BuildRoot/Library/Caches/com.apple.xbs/Sources/Foundation/Foundation-1452.23/F oundation/EO.subproj/NSKeyValueObserving.m, line 954. |
2018-06-11 17:01:47 sessionlogoutd Crash (4 times)
/System/Library/CoreServices/sessionlogoutd
End of report