Hi! If anyone can help i have a macbook pro 2016 13 touchbar and i can t play a tv show on it it gives me an error HDCP and i reinstalled macOS 10 times reset the SMC NVRAM and nothing is working keep in mind i am using the internal display please can anyone help?Thanks a lot and i searched the whole internet nothing works should i replace the mac or the display like it is a hardware issue?
**HDCP Errors iTunes\Safari fix**
Symptoms:
*You had to reset the PRAM on your Mac for whatever reason
*iTunes movies won't play. You either get a black playback window or an error related to HDCP.
*Hulu and Netflix movies won't play within the Safari browser.
*YouTube is unaffected by this.
*Hulu and Netflix still play within Chrome web browser.
*Windows 10 (VM nor Bootcamp) are unaffected by this bug
Fix (workaround):
*Boot into Recovery Mode on your Mac (command+R)
*Open terminal and type in the command EXACTLY as written:
nvram 8be4df61-93ca-11d2-aa0d-00e098032b8c:epid_provisioned=%01%00%00%00
and then press RETURN
It will go back to the prompt. Type reboot and RETURN.
Use this information at your own risk. If this sort of thing makes you uncomfortable, perhaps you should contact Apple support directly and have them walk you through this.
If you have to reset your PRAM again for any reason, this will have to be done again in order to restore functionality. Apple is aware of this and will likely provide some sort of update to perminantly fix this.
This is truly a workaround, not a fix. But it should provide you a fully functional Mac in the mean time
If this does not work for you. Please try this again and triple check what you have typed. This command is case sensitive and it will NOT throw up an error or success message to let you know the result.
Good luck and good day.
The first time I ran the command, I messed it up by missing a %. I will attach a screenshot of the command, as it may help clarify it.
Everything is a "zero", with the exception of the "o" in "provisioned". There is not a capital letter within any of the command. Like unix...the command is case sensitive.
Great to hear! I find it unacceptable when they just give up like that.
I found another question I don't know if it has anything to do with the update you told us, safari watch youtube can't watch live broadcast. You can try it.
I am not sure why but the solution I read here is not fixing the issue for me 😟
Maybe some typo but I tried 3 times...
All I can suggest is to write it down and type it in VERY carefully. It took me 3 tries before I realized I hadn't written it down exactly.
thank you so much. It helped me.
Macbook Pro 13 2017 with touchbar
thanks so much dude.
I just had this issue, and the fix worked on my 2017 13" MacBook Pro without Touch Bar. It a pain to write, took me 2 attempt to get right, but it works for now.
Dude whoever you are, you are my savior. I seriously thought I destroyed my laptop. Thanks a bunch. No one i genius or senior advisor would figure it out as it affects totally the system. Much thanks
Hello!
What does this command mean and what it make? I didn't find any useful information. May I ask about details? Why it is so helpful?
Thanks for your reply. So I should not be so optimistic about getting a final response next week... it is quite weird... do you have also the problem on Netflix/Amazon Prime with Safari?
May ask if you have Apple Care?
Thanks.
It seems that the HDCP issue affects to Safari also. If you could make a quick test trying to open a movie in Netflix you can get more about your issue. If is not working - HDCP doesn’t work at all in your graphic card. If is working your problem is only on iTunes and maybe easier to solve. The technician that took my case was curious about Netflix in safari.
Hello,
I got feedback from one user that going to an Apple store they changed him the screen... and solved the issue.
Source on Reddit:
HDCP issue MacBook Pro 2016 13” TouchBar model
